I'm about at my wits end, I'm beyond the typical troubleshooting steps, but I'll still list here what I've tried:
I'm trying out some WiFi analyzers on my phone (Android), but they're not really even indicating an issue nor what. Every time I do a speed test when it happens, they typically look OK (34-60Mbps which is usual). The issue's interrupting my work, games, communication through phone, text, chat, video... I now can't do business meetings without losing what someone is saying randomly even though everyone else hears it.
- rebooting the modem from the software admin,
- rebooting by using the power button or plug,
- hard-resetting using the small button at the back,
- trying a separate SSID for 2.4GHz and 5GHz or both mixed together in one SSID,
- tried guest SSIDs,
- tried different configurations for what I understand,
- tried clearing cache and cookies on each app on each device (desktop or mobile),
- tried calling Comcast support multiple times and going through their steps...
I'm trying out some WiFi analyzers on my phone (Android), but they're not really even indicating an issue nor what. Every time I do a speed test when it happens, they typically look OK (34-60Mbps which is usual). The issue's interrupting my work, games, communication through phone, text, chat, video... I now can't do business meetings without losing what someone is saying randomly even though everyone else hears it.
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