runtime error - please help

[mark]

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Hi,

I have a run time error that says

program:c:\windows\explorer.exe
abnormal program termination

The only things I have recently changed is installation of a wireless
network, although the PC has run fine on this. I also downloaded the new
bandaid track from metrotunes.co.uk, after verification of the certificate
for the track the PC crashed, and now every time it comes on again I get
this error.

Any help is really appreciatd as I need the pc for an online masters degree
I am doing...........these things always happen at the worst times!!

Many many thanks indeed,

Mark

 

[Guest]

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Hi Mark,

Sound like you also downloaded an unwanted guest.
I would suggest you start by doing a virus scan with up to date virus
software, then scan for and removing any installed spyware.
If you are in need of virus software, here are a couple to choose
from, for free.
Download the software, and in Update Manager run Update
then do a complete virus scan.
Free Offer: eTrust EZ Armor Security Suite from Computer Associates
http://www.my-etrust.com/microsoft/index.cfm

Grisoft Freeweb: AVG Free Edition:
http://free.grisoft.com/freeweb.php/doc/1/

Search and destroy any installed SpyWare/malware/adware:
Ad-aware is a free multi spyware removal utility that scans
your memory, registry and hard drives for known spyware
components and lets you remove them safely. After installing
Ad-Aware make sure to run the update feature before scanning.
http://www.lavasoftusa.com/ For large amounts of installed
spyware and such, it may be necessary to run Ad-Aware several
times to clear them all.

Here are a couple more removal tools that should also be run.
CWShredder: http://aumha.org/freeware/freeware.php#cwshred

Spybot: http://www.safer-networking.org/

SpywareBlaster:
http://www.wilderssecurity.net/spywareblaster.html
SpywareBlaster doesn't scan and clean for spyware – it
prevents it from ever being installed. SpywareBlaster is
a non memory resident utility. It works by setting a "kill bit"
for the CLSIDs of spyware ActiveX controls, it prevents the
installation of any of them from a webpage.

For more information:
The Parasite Fight:
http://aumha.org/a/parasite.htm

Cleaning a Pest-Infested Computer:
http://rgharper.mvps.org/cleanit.htm

--
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/


Mark wrote:
> Hi,
>
> I have a run time error that says
>
> program:c:\windows\explorer.exe
> abnormal program termination
>
> The only things I have recently changed is installation
> of a wireless network, although the PC has run fine on
> this. I also downloaded the new bandaid track from
> metrotunes.co.uk, after verification of the certificate
> for the track the PC crashed, and now every time it comes
> on again I get this error.
>
> Any help is really appreciatd as I need the pc for an
> online masters degree I am doing...........these things
> always happen at the worst times!!
>
> Many many thanks indeed,
>
> Mark