RX 470 troubles, artifacts and crashing, stock not modded

LordGwynn

Commendable
Jun 18, 2017
5
0
1,520
Hello all, i recently upgraded from a Readon HD7700 1GB card, to a Power Color RX 470 4GBD5-3DHDV2/OC.

and well i'm less than impressed so far, I did manage to get it to run one or two games some what stable, basically it will load a game or it will artifact and crash, and just trying to find out if its user error or defective hardware before i return it as it took around 4 weeks to receive it. also it showing green vertical lines when displaying windows logo.

Some symptoms i noticed doing some testing on my own, When i first installed the drivers for hte card after removing my old ones through windows, and installing drivers from AMD website, was my core clock was fluctuating up and down between 300mhz and 1200 mhz just idleing watching it in GPU-z, and during this time was completely un able to play any game without crashing,

I Then removed the drivers again, download the ones from power color website specific to my cards model, same results, I proceeded to use AMD driver removal tool , and repeated the same process as above, at this point i could at least run a low end games like Ragnarok online and neverwinter but i would get some artifacts when it loaded the games but if the game didn't crash it would play without any noticeable fps drops, but they are low end games that my old card could run max without problems.

I then proceeded to use DDU to remove my old drives, and did find my very old nvidia drivers on my hard drive from when i was running windows 7, currently running windows 10, and still getting the same results with the card, so at this point i just decide to take a blank hard drive and do a fresh windows 10 install, and full update from scratch, proceed to repeat the same steps, currently after using DDU again I installed the display driver only from AMD website,

my friend suggested i stress test it, but the problem is i cant run any benchmarks, so he said try mining with it, and well it can do that just fine, so for 2 days straight before doing anymore testing because we concluded maybe because of the cold weather and the long there might of been going on with the thermal paste, and as of the last few days the card still seems to be hit and miss with games, either it will artifact and crash when loading or they will work, and on any heavy graphical games like GTA, Black desert online, it will run for a little bit, artifact and crash.

I did buy this card used, so i also started to wounder if the previous owner was using it to mine and maybe flashed the bios, i did contact him he said he didn't mess with the bios or used it to mine, so assuming he isn't lying i don't know what else could be going on and i currently have about a week before i can't do a refund through amazon

And i not sure what else could be cause the problem if its me, and not just the card

System Specs
AMD FX 6300 CPU
ASUS M5A97 motherboard
HP W700WC3 , 700watt power supply,
and Patriot 2x 4GB 240-Pin DDR3 SDRAM DDR3 1600

We did think it could of been the power supply so my friend brought over an extra one i used to power just the card it self and i was still getting the same results.

and here are some screenshots of system read outs if they will help, I also started lookign into maybe mdoding the bios myself but quickly realized that's something i shouldn't mess with, but do have readouts for polaris which is as far as i got to see if maybe something looked outside the normal but i can't tell.

rc8.png


Under Load

mj3.png


Polaris readout



 
Solution
When you start getting video artifacts it's usually a sign that there's something wrong with the card. Either the card is over heating, or has over heated in the past(most likely on more then one occasion). The 1st step of course would be to do a clean install of the latest video card drivers. If it's still doing it, check warranty on card(may have to get it exchanged). If the warranty has expired, then try re-applying the thermal paste. Final step would be to try the "oven trick"(or you could possibly use a heat gun)...
When you start getting video artifacts it's usually a sign that there's something wrong with the card. Either the card is over heating, or has over heated in the past(most likely on more then one occasion). The 1st step of course would be to do a clean install of the latest video card drivers. If it's still doing it, check warranty on card(may have to get it exchanged). If the warranty has expired, then try re-applying the thermal paste. Final step would be to try the "oven trick"(or you could possibly use a heat gun)...
 
Solution