Question RX 560 drivers randomly freezing system

[venolm]

Hey, everybody. I changed the video card in my computer from GT730 to RX 560 and started to have problems in the stadiality of the computer.


Computer specifications:
Processor - FX6300
Motherboard - asrock 960gm-vgs3 fx
Video card - RX 560 SAPPHIRE DUAL 4GB
RAM - 16 GB
Power Supply - Aerocool 450W


After replacing the video card the following problems with the computer began: the computer would freeze at random moments (could at the time of playing a video game, could at the time of normal surfing the Internet), black screen, keyboard and mouse would shut down, sound would freeze. The only things that helped were shutting down via the button and resetting the bios via the battery. Driver version 24.7.1


Having excluded all other variants of computer malfunction, I decided to install other drivers. I chose 21.5.2. I tested it for 2 days. The frequency of freezes decreased, for 2 days the computer froze only once. The computer froze only once during the game, but not as with other drivers. This time the system only froze and the screen had an image with artifacts( https://ibb.co/KzN1GMM ), keyboard and mouse worked (lights were on); starting the system, after an emergency shutdown, was given easier, without resetting the bios.


Tested the video card in games and various tests, showed itself well. The maximum temperature of 65 ° C - I have not seen more. After reinstalling the driver version, made andervolting through AMD software, so there were no problems with temperature.


Based on everything I have a question. So what is the problem? In the driver or in the video card itself? And also what is the most stable of the latest drivers at the moment (this is the most interesting question for me)?


Thank you for your attention!

 

[Lutfij]

Welcome to the forums, newcomer!

Power Supply - Aerocool 450W
Aerocool is the brand of the unit while 450W is the advertised wattage of the unit. What is the model of your unit? How old is your PSU?

Did you run DDU to remove all GPU drivers(intel, Nvidia and AMD() in Safe Mode before dropping in the RX560?

 

[venolm]

Welcome to the forums, newcomer!

Power Supply - Aerocool 450W
Aerocool is the brand of the unit while 450W is the advertised wattage of the unit. What is the model of your unit? How old is your PSU?

Did you run DDU to remove all GPU drivers(intel, Nvidia and AMD() in Safe Mode before dropping in the RX560?

Hi.

If I understand the question correctly, the model is Aercool ECO 450W. I can't say exactly how old my unit is, but it's quite outdated ( 5+ years old). I checked the voltage output to the video card via the power cable and found out that the video card gets about 12.3V.

Yes , I ran DDU to uninstall all GPU drivers and used safe mode.

 

[raptor2012rom]

Having the same random freezes here and there with the R7 260x , same motherboard and FX6300. But mine is only good for YT nowdays being so old the VRM's are cooked and even with a couple of chrome tabs it throttles. Managed to get a BSOD like 2 3 days by increasing the number of TdrDelay to 20 i think. You can read here more about it. Hope it helps.

 

[Avro Arrow]

Why do you think that it's the drivers? With a card that old, the odds are that there's a problem with the card itself. Far too often, people blame physical problems with the cards themselves on the drivers.

I understand why people assume this because without some kind of diagnostic equipment, it's really hard to tell one from the other. When I first got my RX 5700 XT (an XFX Triple Dissipation model), I was getting power-off reset crashes. I was pretty mystified by this and I myself wondered if it were a problem with the drivers. I've been using Radeons exclusively since 2008 and I had never experienced any significant driver issues before so this was completely unexpected.

The way I confirmed that it wasn't the drivers was pretty simple. I shut my PC down, flipped the switch on my PSU, pulled out my RX 5700 XT, popped in one of my R9 Furies and started the PC up again. With the exact same driver installation, all of my stability issues were gone. That told me it wasn't the drivers but the card itself.

I RMA'd the card but the first replacement they sent me had VRAM errors. I was quite annoyed but I still had my R9 Fury and was gaming happily on it (albeit at much lower settings) while I was waiting. I guess XFX was embarrassed by this and sent me one of their top-tier THICC-III cards as a replacement. I never had problems again.

Try popping in a different Radeon card from that era and see what happens. I'm willing to bet that you'll discover that you just have a bad card. These things don't always live forever.