Question RX 6600XT suddenly black screen during idle

[idkman_213]

Hello all,

So I just bought this Gigabyte Eagle RX 6600XT but I keep having problems with it.

The PC boots just fine. I am able to get into windows. But, the first time, I suddenly got a black screen while sitting idle on the desktop. When I restarted the PC I got a notification from the AMD driver software that " the display drivers ran into a problem and restarted", the classic <Mod Edit> AMD driver error.

Then second time, while I was watching youtube the same thing happened. However, this time the driver software gave no notification.

When the black screen happens, this weird audio comes out of the headphones. Like a constant loud static noise.

I have ran a bunch of benchmarks(Superposition and Furmark) on the GPU and I encountered no problems during the benchmark runs.

Now I am wondering if the issue is <Mod Edit> AMD drivers or the GPU itself. If the former, then I can deal with it by downgrading the driver version or something but if it is the latter then I would have to replace the card.

The card itself is used but the seller gave me a warranty of a full month. Now I am questioning if I should return it or keep it because I got a good deal on the card.

Specs:
CPU: i3-10100
RAM: 16GB Corsair Vengeance LPX
PSU: Corsair CX600
GPU: Gigabyte Eagle RX 6600XT
Mobo: Gigabyte H410M H

Edit: Now I just keep getting black screen after black screen. I am gonna DDU the old drivers and try re installing the drivers.

 

[helpstar]

update the motherboard's BIOS

check if a vbios is available from the gigabyte homepage

how oldnis your cx600 PSU?

run userbenchmark.com and post the link from the result

 

[idkman_213]

update the motherboard's BIOS

check if a vbios is available from the gigabyte homepage

how oldnis your cx600 PSU?

run userbenchmark.com and post the link from the result

I am gonna update the motherboard's bios and report if the problem is fixed.

https://www.userbenchmark.com/UserRun/63607769 Here is the userbenchmark link.

The PSU is like 1.5 years old. Maybe 2 years.

 

[helpstar]

also check the intel ssd with its intel tool

 

[idkman_213]

After updating the bios things are even worse now. Now I get "no signal" after power on. I reseated the gpu and the power connectors but nothing changed. I plugged in my old RX 5500XT and it works just fine. The iGPU also works fine. I think im gonna return the 6600xt and ask for a refund/replacement. This is simply not worth the hassle. Thanks for the help though!