Question RX 6700xt crashes under heavy load

[MohammadF]

My GPU tends to crash almost immediately under heavy load in gpu intensive games or furmark benchmarks at times.
The thing is, the issue is instantly fixed when I give the GPU +3 percent power limit whether in Adrenalin or msi afterburner.
That's the only thing that fixed it for it, is the GPU OK? Or do I have it to return it? I don't really have an alternative and I also don't have an iGPU.
What do you guys think? Feel free to give me any suggestions.
Specs:
Asus prime h610m-k d4
i5 12400f
16(8+8) GB crucial ballistics 3200mhz ccl6
FSP Hydro G pro 750W 80+ Gold

 

[helper800]

My GPU tends to crash almost immediately under heavy load in gpu intensive games or furmark benchmarks at times.
The thing is, the issue is instantly fixed when I give the GPU +3 percent power limit whether in Adrenalin or msi afterburner.
That's the only thing that fixed it for it, is the GPU OK? Or do I have it to return it? I don't really have an alternative and I also don't have an iGPU.
What do you guys think? Feel free to give me any suggestions.
Specs:
Asus prime h610m-k d4
i5 12400f
16(8+8) GB crucial ballistics 3200mhz ccl6
FSP Hydro G pro 750W 80+ Gold

When you say the GPU crashes, what exactly do you mean? Please be detailed.

 

[MohammadF]

When you say the GPU crashes, what exactly do you mean? Please be detailed.

So I launch an intensive game and start it, it crashes after like a minute of running it. It goes back to desktop and amd adrenalin gives me an unexpected error, rinse and repeat.
It's interesting to note that it seems to happen when the gpu is drawing a lot of power. All benchmarks seem to be fine except for furmark sometimes.
I think it gives me hung d3d error.

 

[helper800]

So I launch an intensive game and start it, it crashes after like a minute of running it. It goes back to desktop and amd adrenalin gives me an unexpected error, rinse and repeat.
It's interesting to note that it seems to happen when the gpu is drawing a lot of power. All benchmarks seem to be fine except for furmark sometimes.
I think it gives me hung d3d error.

There are two possibilities for this type of CTD (crash to desktop).Some sort or driver conflict, corruption, error, or the GPU itself is not stable with the current frequency curve at the wattage it wants to use.

I would use DDU to reinstall the latest graphics driver from AMD/Nvidia and retest. If the issue persists then you can assume the card needs slightly more wattage to remain stable. Regarding the CTD, does the screen go black and then recover a moment later showing the desktop, or does the game just crash and immediately show the desktop with the error mentioned?

 

[MohammadF]

There are two possibilities for this type of CTD (crash to desktop).Some sort or driver conflict, corruption, error, or the GPU itself is not stable with the current frequency curve at the wattage it wants to use.

I would use DDU to reinstall the latest graphics driver from AMD/Nvidia and retest. If the issue persists then you can assume the card needs slightly more wattage to remain stable. Regarding the CTD, does the screen go black and then recover a moment later showing the desktop, or does the game just crash and immediately show the desktop with the error mentioned?

I did exactly that and actually used older drivers as well, it didn't work.
About the CTD, yes, it freezes first then shows a black screen then gets me back to desktop. It also used to corrupt the whole driver when I was using an older less powerful PSU, which deleted amd adrenalin completely and required a whole reinstallation.
Yet again, it seems to be completely stable with no errors when I simply increased the power limit.

 

[helper800]

I did exactly that and actually used older drivers as well, it didn't work.
About the CTD, yes, it freezes first then shows a black screen then gets me back to desktop. It also used to corrupt the whole driver when I was using an older less powerful PSU, which deleted amd adrenalin completely and required a whole reinstallation.
Yet again, it seems to be completely stable with no errors when I simply increased the power limit.

Seems that your card needs a tad bit more power to be stable at the stock voltage frequency curve. Keep it or return it, its your choice.

 

[MohammadF]

Seems that your card needs a tad bit more power to be stable at the stock voltage frequency curve. Keep it or return it, its your choice.

I think I should return it. I tested it out today and it did crash again so I decided to undervolt it which actually stabilized it and even eliminated drop frames. The thing is, it couldn't last with Furmark. Furmark seems to be its killer and I can't seem to know exactly why. It may last some time but it crashes in the end.
This doesn't seem normal to me, do you think installing a new Vbios will fix it? Just wondering.

 

[helper800]

I think I should return it. I tested it out today and it did crash again so I decided to undervolt it which actually stabilized it and even eliminated drop frames. The thing is, it couldn't last with Furmark. Furmark seems to be its killer and I can't seem to know exactly why. It may last some time but it crashes in the end.
This doesn't seem normal to me, do you think installing a new Vbios will fix it? Just wondering.

Dont bother with a different vBIOS if you are going to return it anyway. You don't want the off chance corruption to occur and brick it.