Ryzen 3 2200G Crashes in Game

[zerdyy]

I have no idea what is wrong with my cpu but, when I play a game for 5-10 minutes, it just crashes. I updated the drivers for the cpu also. Would really appreciate some help!

System Specs:
Ryzen 3 2200G @3.7ghz
Vega 8 iGPU @1100mhz (stock)
Asrock AB350M Pro4 Motherboard
320gb laptop hard drive (getting WD Blue 1tb later)
Corsair CX500 Power Supply

 

[CaptainCretin]

OEM cpu cooler??

Is it fitted correctly, fan clean and turning freely??

5-10 minutes into a game sounds like a heat issue; also check BIOS to make sure it isnt set incorrectly, and you have the latest version suitable for the cpu.

 

[Rdslw]

and without playing is everything ok ? sounds like slow heat accumulation. do you know temp on your psu/gpu/cpu ? Maybe your case don't get enough fresh air ?

 

[zerdyy]

and without playing is everything ok ? sounds like slow heat accumulation. do you know temp on your psu/gpu/cpu ? Maybe your case don't get enough fresh air ?

Yes, without playing a game, it is running perfectly fine.

 

[zerdyy]

OEM cpu cooler??

Is it fitted correctly, fan clean and turning freely??

5-10 minutes into a game sounds like a heat issue; also check BIOS to make sure it isnt set incorrectly, and you have the latest version suitable for the cpu.

Yes, cooler is fitted correctly at least from what I can see. It is also turning freely. Check bios to make sure what isn't set correctly?

 

[theyeti87]

When you say crash, what exactly happens when the problem arises?

Are you getting a blue screen? Reboot? Black screen / unresponsive?

Also, install the utility HWMonitor and post your CPU temperature during idle and under load.

 

[zerdyy]

When you say crash, what exactly happens when the problem arises?

Are you getting a blue screen? Reboot? Black screen / unresponsive?

Also, install the utility HWMonitor and post your CPU temperature during idle and under load.

The game just crashes. Ok I’ll install it and update you.

 

[theyeti87]

When you say crash, what exactly happens when the problem arises?

Are you getting a blue screen? Reboot? Black screen / unresponsive?

Also, install the utility HWMonitor and post your CPU temperature during idle and under load.

The game just crashes. Ok I’ll install it and update you.

Is it just the game that crashes? Windows remains responsive?

 

[zerdyy]

When you say crash, what exactly happens when the problem arises?

Are you getting a blue screen? Reboot? Black screen / unresponsive?

Also, install the utility HWMonitor and post your CPU temperature during idle and under load.

The game just crashes. Ok I’ll install it and update you.

Is it just the game that crashes? Windows remains responsive?

Yes, just the game crashes and Windows remains responsive.

 

[theyeti87]

Which game is the one crashing?

Do you have any other games on that PC that are affected by the crashing?

 

[zerdyy]

Which game is the one crashing?

Do you have any other games on that PC that are affected by the crashing?

I have H1Z1 which I haven’t tested yet because I just downloaded it, Fortnite crashes, Trove crashes, and Roblox and Minecraft seem to be pretty stable.

 

[theyeti87]

When a crash happens, is there any dialogue window that pops up?

 

[zerdyy]

When a crash happens, is there any dialogue window that pops up?

Just the one from the developer that asks if you want to report the crash or not.

 

[zerdyy]

When a crash happens, is there any dialogue window that pops up?

Do you know any solution?

 

[rmccombe83]

Try drivers direct from amd and not your motherboard manufacture.
There has just been a update the week for that cpu.
I had very strange behaviour whilst using lightroom on my build using drivers from asrock which are 4 months old getting the ones from amd solved the issue for me.
Also there is a known issue with 2200g and 2400g where the built in Vega graphics can clock down below 300mhz this has been fixed with agesa 1.0.0.2 but we need to wait for our motherboard manufactures to roll this bios update out.
Thanks

 

[zerdyy]

Try drivers direct from amd and not your motherboard manufacture.
There has just been a update the week for that cpu.
I had very strange behaviour whilst using lightroom on my build using drivers from asrock which are 4 months old getting the ones from amd solved the issue for me.
Also there is a known issue with 2200g and 2400g where the built in Vega graphics can clock down below 300mhz this has been fixed with agesa 1.0.0.2 but we need to wait for our motherboard manufactures to roll this bios update out.
Thanks

I got my drivers from AMD Radeon Software and, for another odd reason, my gfx clock speed won't go any higher than stock (1100mhz) even though, I apply 1300mhz in ryzen master and inside the BIOS. A solution to that would be helpful too but, am more concerned about the game crashing.

EDIT: I also haven't installed any drivers from my motherboard manufacturer. Could that be the problem or does motherboard drivers even affect performance.

 

[theyeti87]

Try drivers direct from amd and not your motherboard manufacture.
There has just been a update the week for that cpu.
I had very strange behaviour whilst using lightroom on my build using drivers from asrock which are 4 months old getting the ones from amd solved the issue for me.
Also there is a known issue with 2200g and 2400g where the built in Vega graphics can clock down below 300mhz this has been fixed with agesa 1.0.0.2 but we need to wait for our motherboard manufactures to roll this bios update out.
Thanks

I got my drivers from AMD Radeon Software and, for another odd reason, my gfx clock speed won't go any higher than stock (1100mhz) even though, I apply 1300mhz in ryzen master and inside the BIOS. A solution to that would be helpful too but, am more concerned about the game crashing.

EDIT: I also haven't installed any drivers from my motherboard manufacturer. Could that be the problem or does motherboard drivers even affect performance.

If you haven't installed any drivers from motherboard manufacturer, that very well could be the problem.

 

[zerdyy]

Try drivers direct from amd and not your motherboard manufacture.
There has just been a update the week for that cpu.
I had very strange behaviour whilst using lightroom on my build using drivers from asrock which are 4 months old getting the ones from amd solved the issue for me.
Also there is a known issue with 2200g and 2400g where the built in Vega graphics can clock down below 300mhz this has been fixed with agesa 1.0.0.2 but we need to wait for our motherboard manufactures to roll this bios update out.
Thanks

I got my drivers from AMD Radeon Software and, for another odd reason, my gfx clock speed won't go any higher than stock (1100mhz) even though, I apply 1300mhz in ryzen master and inside the BIOS. A solution to that would be helpful too but, am more concerned about the game crashing.

EDIT: I also haven't installed any drivers from my motherboard manufacturer. Could that be the problem or does motherboard drivers even affect performance.

If you haven't installed any drivers from motherboard manufacturer, that very well could be the problem.

Ok, I'll try that! Thanks

 

[theyeti87]

Ok, I'll try that! Thanks

You'll be looking for drivers such as: chipset, LAN, audio. Hope things start working for you!