[SOLVED] Ryzen 5 2400G randomly closes game after using dual channel Corsair vengeance 2666MHz

[AzaricS]

Been using the corsair vengeance for 6 months now and it worked fine single channel as I thought I would upgrade it with another stick when holiday discounts come and ram prices go down. It's one stick of 8GB. After buying another stick it started crashing with bsod codes like "video tdr failure", "irql not less or equal" or the latest one "kmode exception not handled". I thought it would be the newer stick that's faulty. It's the most logical answer right? Well, I was wrong. The newest stick is all fine by itself and the old one is still rocking. They both work alone @ 3066MHz, but they dont even want to come close to rated 2666MHz. Right now, the problem I've been having besides BSODs is that when I open up CS:GO, it closes down when I try to join a team. The timings are the one that are written on the RAM or increased for overclocking

The things I tried:
- running each of them single channel - worked
- running both at 2133MHz - worked
- running them at 3066MHz - didn't work (keep in mind I increased voltage to 1.35/6 V
- uninstalling all AMD drivers from my PC and reinstalling them chipset - then graphics driver - kinda worked game crashes tho

The full specs are:
- AMD Ryzen 5 2400G
- MSI B350M Gaming Pro @ 3.9GHz GPU @ 1.5
- 240GB SSD and 1TB HDD
- 2x8 Corsair Vengeance LPX 2666MHz

Sorry for my bad English if it is, I'll do any benchmarks you guys ask for, I just want to get this solved. Thanks!

 

[AzaricS]

Update it just closed Premiere pro

 

[brispuss]

Problem most likely due to the variation in characteristics between the two individual memory modules. This is a common issue when trying to run two separate memory modules together. Usually best to get a dual channel kit to begin with where the two memory modules have been tested and guaranteed to be compatible with each other (identical characteristics).

Try updating to the latest version of BIOS, if not already done so.

Try increasing memory controller voltage by about 0.050 V.

If still no success, then get a system compatible 2 x 8 GB dual channel kit instead and either keep the existing memory modules as back up, or sell them.

 

[AzaricS]

Problem most likely due to the variation in characteristics between the two individual memory modules. This is a common issue when trying to run two separate memory modules together. Usually best to get a dual channel kit to begin with where the two memory modules have been tested and guaranteed to be compatible with each other (identical characteristics).

Try updating to the latest version of BIOS, if not already done so.

Try increasing memory controller voltage by about 0.050 V.

If still no success, then get a system compatible 2 x 8 GB dual channel kit instead and either keep the existing memory modules as back up, or sell them.

I got into cpu-z and it's the same stick, idk if you understand me.

 

[kerberos_20]

we do understand you, but ram when is made is being tested (in fabs) to sell at its best
if it fails to run in dual channel, but runs solo just fine, its sold solo
even if it same, there is no guarantee that it will work with another same stick, either it wasnt tested or it failed to run in dual channel at rated speeds

so your only options are:
manualy set timings, voltage, frequency because your XMP profile is for only 1 stick and since it doesnt work with two sticks, u will need to find your stable values on your own
or you can return it and buy x2 kits, preferably from mainboard QVL list for best compatibility at rated speeds