I've been searching all over, including the people I bought it from, and no one seem to have a similar problem. I have a Asus z370-Prime and a Ryzen 7 (AM4). So the strange problem is that as I took the cpu from the box, pulled up the lever, slid it into place, so far so great. I pull the lever forward to secure the cpu into place and... it remains loose. I remove it gently, check that no pins are bent or broken (how this could happen taking it straight from the box who knows) but everything seem correct, no visible bent pins or anything out of place. I try again. Pull upp the lever. It slides perfectlý into place. I carefully secure the lever. And boom! Same problem. I am getting really frustrated, especially since my Arctic Cooler also is causing me problems, but that's another issue for another time.
Has anyone encountered a similar problem? I probably can box up cpu and mobo and send it back to the retailer since I've just unboxed everything. But I'd prefer not to since my current computer is really, really on it's last leg and I want this built and going asap. My experience with retailers is that they take a hell of a lot of time to replace stuff.
Has anyone encountered a similar problem? I probably can box up cpu and mobo and send it back to the retailer since I've just unboxed everything. But I'd prefer not to since my current computer is really, really on it's last leg and I want this built and going asap. My experience with retailers is that they take a hell of a lot of time to replace stuff.
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