Safe to buy from?

Page 2 - Seeking answers? Join the Tom's Hardware community: where nearly two million members share solutions and discuss the latest tech.
Status
Not open for further replies.

danwanster

Reputable
Apr 5, 2014
27
0
4,530
Is the website g2a.com safe to buy from especially with multiplayer games like battlefield. There prices are so low it seems to good to be true
 
I already answered this before but yeah I bought a lot of games from there and I haven't had any problem yet. I think I've probably saved like $50 and it's really smart how they sell stuff so cheap. They buy keys when they're on sale and then sell them later.

This shows you their business model and what they do: https://www.g2a.com/business-plan
(For some people that direct link is broken so use this 😛 https://www.g2a.co/ )

BTW the reason they have insurance is because you can also trade with other random people (if you buy their keys it always works) but if you ever have a problem you can also usually contact customer service here 😛 https://www.g2a.com/customer-supporthub

 


It's safe, I bought about 4 games from G2A.com now, and nothing has gone wrong. Also my brothers have bought several games from there without any problems. If you're still not sure to trust other people, then turn on "G2A Shield", that way, if you didn't receive your product somehow, G2A itself will give you either a refund or the product anyways.
 
first of all... The poster "voltman" is deliberately trying to get you to go through their site through an affiliate link. Their actual link for support is https://www.g2a.com/supporthub That extra '/r' in his link signifies that it is an affiliate link. Don't even bother clicking on the 'business plan' link. The reason I know this is because I am also part of their affiliate program and the reason I called voltman out is because I am tired of affiliates trying these shady methods to trick people. Do it fairly. Get a YT or twitch account and promote this way. Let people know you're an affiliate. You are the type that gives other affiliates a bad rep. I hope you aren't part of my referral team!

And to answer the question. G2A, CDKEYS and other resellers are safe in that the keys you get will work. However, earlier this year there was a number of keys that were originally purchased fraudulently for Gravity Ghost. This was a nightmare because at first people who bought the keys from resellers were out of money because Ubisoft revoked those codes. Now, eventually they let those users who bought the codes and started playing to continue but what a nightmare. Lots of support calls from those that bought.

From my side, being a power affiliate to several resellers, this was worrisome for me because I referred people to these resellers thinking they are quite safe. I mean, 2 plus years with very little issues is a pretty good statistic. However, this incident has gotten me to rethink if I want to continue or not. To cut out a monthly income of 2-3k is not a light decision by any stretch. What I do hope for is that these resellers do a little more security on their side by validating their resellers a little more.

I don't know. I wouldn't have commented if it wasn't for Voltman. geez.
 
After months and months hastling and fighting I finally got a refund. They basically tried to stonewall me despite me having their so called insurance policy (G2A Shield). There is a lot of competition for cheap keys so I suggest shopping around and buying elsewhere if the price is similar. I certainly won't be visiting their site again. As a last token they offered me a discount on my next purchase due to the amount of pain I had to go through to get a refund. I laughed and told them don't bother as I will never be visiting this woeful site again.
 
Yeah, I saw deals like Watch Dogs for $2.59, Bitdefender Antivirus 6-month subscription for $0.41, and Windows 8.1 Pro Full Version for $26.48. This cannot be possible. How am I supposed to believe that? I believe that this is some kind of scam and I do not trust it. I always try to keep my PC as secure as possible, so I would not purchase anything from that site, not even for a dollar.
 
In my opinion, GamesDeal.com is no different that G2A.com in that they are reselling keys that may or may not have been obtained legally and/or for specific region codes. Gaming sites may revoke these keys/licenses at their discretion.

Use at your own risk.

-Wolf sends
 


There have been multiple examples of game companies revoking keys that have been re-sold, used outside their intended region, or bought with stolen credit cards.

The last one is a big one; by buying keys off sites like G2A you're likely supporting organised crime. Don't. I'd argue that even piracy is better.
 
I know this thread is a little older but I came about it from googling and saw recent replies so I thought I'd ask/state my experiences here. I honestly don't understand the hate for g2a/kinguin (haven't personally used the "cdkeys" site I saw mentioned elsewhere, but they're pretty big too.)

Myself or friends have never had any problems buying cheap games off g2a/kinguin. I think people with bad experiences are buying keys from shady sellers, or buying stuff out of their region. As long as you buy from a good seller in your region or get a global key from a good seller there's slim to none chance of anything going wrong, and in the worst case scenario of the game getting revoked, which again hasn't happened to me or many friends, you'd get a refund/another key from g2a/kinguin anyway with their guarantee.

It's just like ebay, there's shady sellers on there, but I wouldn't condemn the entire site just for some scammers.

For example, the new Mortal Kombat came out,what....2 weeks ago? A week after launch it was already 18 bucks, on kinguin I saw it with the Goro DLC for ~20 bucks from a seller with 100% positive feedback of over 10,000 transactions, somebody wouldn't get that high up if they were scamming people.


And likewise with g2a, HUGE youtubers like Pewdiepie endorse it, almost every time I go on g2a he's in the background with some advertisement. I also heard many others like JackFrags endorse it. Pewdiepie was even the face on the g2a credit card (lol...) when it popped up asking me to sign up before. Also many twitch streamers have g2a referral links.


I honestly don't see the real world difference between somebody saving money on g2a/kinguin, getting it on ebay, getting a game used at gamestop, amazon, from a friend(even borrowing), or a pawn shop,etc. In all of those cases, the game company isn't getting the money anyway. In the real world people have budgets, I haven't personally gotten the new Mortal Kombat, but if I was into fighting games I'd lose no sleep over getting it cheap on kinguin.


I doubt kinguin/g2a would be as big and evil as people claim they are if they were really scamming people. Combined they have over 1 million fb likes, and I'm sure many more use the sites than fb likes would portray, and I doubt HUGE youtubers and streamers would endorse them if they were so evil.


This isn't jumping on anybody at all, I'm just stating mine and my friends experiences getting cheap games. Which I guess some could preach morals about, but again, there's no real world difference between kinguin/g2a vs getting a game used anyway 2nd hand.

I've never gotten a pc game full price, nor will I ever, stuff just drops in price too quickly, and I'm not a big gamer like I used to be, burned out due to many reasons I could write a life story about. I know it would honestly make me depressed though if I had bought the new Mortal Kombat at release for 60+ bucks, and saw a week later it was going for only 18 dollars. I've gone away from getting new AAA releases on PC in recent months due to bad ports and optimization. I now have a gtx 660 in my pc and feel even worse off than when I had my hd 7950 in it. The hd 7950 is barely above minimum specs for Witcher 3 for example, but yet it'll run perfectly fine on the way weaker consoles. I guess that's a little sidetracked, but shows some of the perspective of just one person out of over a million that get cheap games.
 


I bought my first game from them in March and got a 'Duplicate Game Key' error after purchasing Shadow of Mordor. Fine, I thought. No problem. I had payed extra for G2A Shield, the website's form of insurance, to ensure this wouldn't be a problem and would be dealt with quickly and easily.

It took over 1 month to resolve this issue. Their resolution centre was so slow at handling it (taking up to 2 weeks to reply sometimes) that I had to resolve it through PayPal in the end. Their customer service was abysmal. Even after this taking 1 month, they just kept telling me to be patient, and that they had no way of contacting the resolution department anyway. Because, after 1 month of no resolution, clearly I was not being patient enough and didn't warrant further attention... O.O

So, essentially, the gist of G2A's website is - if your transaction works, you're fine, but if it doesn't, you're royally screwed. The insurance is a joke, the customer service terrible, and there are so many better, more trustworthy sites that cost just a little bit extra. I will never use them again, but if you want to roll the dice that's your prerogative.
 
I personally like kinguin better, you can see the actual name of the seller you're buying from. For example there's a seller selling the new mortal kombat with the goro dlc for ~20 bucks iirc with over 10,000 100% feedback, extremely doubt you'd get screwed in that case.

I had an issue once with a game which was the actual game client's fault not accepting the key since it had just released and I guess the servers were over loaded, and the kinguin rep wrote me back within ~10 mins on a sunday and their replies after that were pretty quick, I'd say that's very good customer service. The prices are so similar I generally don't use g2a...kinguin even lists g2a as a vendor on their site so I mostly use kinguin.


I've heard awful things about steam customer service, and they took a long time to write me back when I needed help before. A random issue about 2 years ago in the summer, when in my steam library the games weren't highlighted white anymore indicating they were installed, but yet on the hdd in the steam folder all the games were physically still there....other people through a google search had the same problem on reddit but nobody ever found out exactly what caused that issue. Steam took so long writing back I said screw it and just reinstalled the games. The steam client for some reason just refused to "see" the games in the folder all of a sudden one day for no reason when I had changed absolutely nothing on the pc....I had chalked it up to maybe my seagate hdd going bad maybe...but in hdd sentinel STILL to this day it shows 100% healthy....despite all the ragging in recent times people do on seagate hdds....I'd take a seagate over any funky wd green hdd that's for sure


but eh, in short, I'd rate the steam customer service as garbage too.

if anybody ever comes across this, I'm honestly a little wary of g2a since they don't even show the seller's name, many have no problem with the site though, I just personally trust kinguin more, or even green man gaming or gamersgate can have good deals at times.....certainly not as good as the new mortal kombat being 18 bucks a week after release though lol.
 


I just saw a guy in the Walmart parking lot with a stack of 60" Samsung 4k TVs in the back of his van. He was selling them for $75 each. I got one.
So yeah, it was legit.

(obviously, not really. But you get the idea)
 
Take my word for it there guarantees dont mean a thing it,s just print to look good.
I bought ESO from them does not work as it should.
Therefor i spoke to support at ESO .
They had the decency to phone me, and told me they had checked the key.
The reason it wont work , as it sthould is because it was a Steam key, but you cannot install the game through Steam, only through ESO sight.
Got in touch with G2a raised it to high priority, had 2 replies from the seller who has just told me how to in stall the game really dumb.
Been 5 weeks now, and still no refund.
Stay clear is my advice.
 
I've had friends who have bought games from there without issue, however they sell Microsoft 8.1 Pro an so forth, I'd like to her if anyone has bought software, since Microsoft products would most likely get revoked a lot quicker then some random game on steam.
 
So I tried to purchase a game on a Steam weekend sale this morning and the Steam store had a major issue where transactions could not complete. I tried to purchase it again around noon just to find out that the sale ended. I was outraged and in a fit of rage, as a last resort, purchased that game on G2A since nowhere else, not even Amazon, had it on sale at the same sale price. And guess what? It worked! So I think that if a sale price on G2A makes sense, then go for it. But it can be a gamble with some games and deals like Watch Dogs for $2 will likely fail. So use G2A at your own risk.
 
I have bought over 20 games from g2a, i have never experienced any problems, i have saved a lot of money and i would thoroughly recommend it - <Redacted>

No referral links, please
 
Yeah I made my first purchase from them today and everything worked as it said. I paid with pay pal and as soon as I paid I received a link in my email inbox and clicked on the link and sent me to my code for steam and worked perfect. I've also bought games from Cd keys and that worked also I got GTA V from them.
 
I've never had an issue yet. It is possible these people bought from less reputable sources. They have a rating system much like ebay. I've found the customer service good so far. Never had to do a refund yet. I spose it's possible they'd put up a bit of a fight as all companies do l. The fist option is to contact the seller so that's one other way. I use the shielded credit card so I can always call the bank and I can always cintact g2a if need be. I can say steam and irigin sales dont come close to g2a prices at the right times i got mortal kombat x for $17 and Battlefield harline $31. And ally keys worked. It also seems that even if you in check the shield option your just refusing the monthly subscription. It forces me to pay for the shield protection on each game at the cost of 1 euro or like 1.77CAD. So each purchase is protected individually.
 
Status
Not open for further replies.