Question Same error message with any game, "You don't have enough memory to play this game"

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DrivingRhythm

Dec 19, 2023
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HOW CAN I GET WINDOWS TO SEE THE FULL 12 GB of memory on this card, to enable me to play games?
New pc build

ASRock Radeon RX 6700 XT Challenger 12GB GDDR6 Graphics Card
Gigabyte Gaming X AX B650 AR5 latest bios installed
Ryzen 5 7600 CPU
32 Gb memory CL 30 6000Mhz
1000W PSU
Windows 11 Pro x64
AMD Adrenaline 23.12.1 up to date
(in Adrenaline Vram 2 = 512, which is what Windows sysinfo shows, but Vram 1 = 12272 Mb)
OCCT app; vram tested no errors

NO adjustable settings in BIOS for memory (that I can see) other than overclocking
YES running expo in BIOS settings

QUESTION: Since I get error message "you do not have enough memory to play this game" with some very simple driving games (e.g. Speed Busters, GOG.com download) and since Windows Sysinfo seems to only show 512Mb of video memory, HOW CAN I GET WINDOWS TO SEE THE FULL 12 GB of memory on this card, to enable me to play games?
 
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Moonstick2

Moonstick2

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Oct 3, 2014
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I think the question is, is your monitor connected to the GPU, rather than the motherboard?

Your Ryzen 5 has a GPU inside it too. The two VRAMs listed are 12 GB (the 6700XT) and 512 MB (the Ryzen, borrowed from your main RAM). It sounds like your system is running off the Ryzen GPU and not the 6700XT.
 
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DrivingRhythm

Dec 19, 2023
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Moonstick2 said:
I think the question is, is your monitor connected to the GPU, rather than the motherboard?

Your Ryzen 5 has a GPU inside it too. The two VRAMs listed are 12 GB (the 6700XT) and 512 MB (the Ryzen, borrowed from your main RAM). It sounds like your system is running off the Ryzen GPU and not the 6700XT.
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I thank you for your response. Yes, the monitor is definitely connected to the Radeon rx6700xt and NOT the mobo. Your input does clarify why there are 2 "display adapters" showing in Windows device manager... I was wondering about that. NOW I'm wondering if disabling the Ryzen 5 display adapter might force Windows to "see" the Radeon card, or perhaps there is something else constructive I could do with your info that might make Windows recognize the 12Gb card :unsure:.
 
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DrivingRhythm

Dec 19, 2023
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Unfortunately, disabling the Ryzen "display adapter" in device manager and then rebooting yielded no new results... same error message when try to play game.
(BTW, is there a way to upload a screenshot to this forum? haven't been able to see a way to do that)
 
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pete_101

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Aug 2, 2014
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DrivingRhythm said:
Unfortunately, disabling the Ryzen "display adapter" in device manager and then rebooting yielded no new results... same error message when try to play game.
(BTW, is there a way to upload a screenshot to this forum? haven't been able to see a way to do that)
Click to expand...
To include images, you need to first upload them to an image share site and then paste the "BB code", you don't have to share the images publicly. I use https://imgur.com/
 
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DrivingRhythm

Dec 19, 2023
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rgd1101 said:
did you fresh os install for this new build?
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It was indeed a fresh install of Win 11 Pro, and was re-installed a number of times since, because of a different issue, a sound card issue eventually straightened out by updating drivers.
hedwar2011 said:
Also are you running the latest version of the Adrenaline drivers from AMD?
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Yes, latest version, 23.12.1 and states that it's up to date. Since this is the very first, one and only video card and drivers ever installed on this new pc, the one thing I haven't done is completely uninstall video drivers in safe mode and then re-install. Usually one only needs do this when there might have been old different drivers from a previous and different GPU, yes?
 
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Moonstick2

Moonstick2

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Does this actually happen with all your games? Specifically modern ones?

I'm thinking that the issue is due to trying to play a 25 year old game on modern equipment. Although GoG does its best, old games can still be hit and miss when it comes to compatibility and have problems when they run, small or large.

This game comes from a time when 12 GB was the size of a PC hard drive. It might be checking your VRAM and getting confused by seeing what to it is a gargantuan amount of memory, which ends up being reported as 0 or otherwise fails the <= required_VRAM check.
 
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Avro Arrow

Avro Arrow

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That's really weird because Windows doesn't "detect" the amount of VRAM that the card has. Windows is told how much VRAM that a card has by the card's firmware. I think your card may be defective because it doesn't sound like the firmware is reporting correctly.
 
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DrivingRhythm

Dec 19, 2023
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Thanks to all of the contributions from everyone helping me with this. Short answer is that Moonstick2 got it right... I had no idea that game was so old (25years??). Since I hadn't attempted any gaming for a while, first I went to Steam, and after attempting to download 2 previous games I owned and got error messages before gameplay began (Grrrr@!#) , I moved on to GOG.com and bought a few cheap games to try.
Today I went back to Steam, switching to download yet another owned title, and this time every is working fine!
As often happens, the wrong assumption (that Windows wasn't doing something right) sent me down a rabbit hole.
THANKS AGAIN TO ALL FOR YOUR SUPPORT AND BRAIN-STORMING.
 
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