Question Samsung 980 Pro M.2 Nvme failed to boot

David_676

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Apr 6, 2017
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So, it's an interesting situation, I consider myself fairly good with computers, and I am thinking the nvme controller has failed, but I don't know enough about it to diagnose. I woke up a few days ago and my computer screens were blank, my custom lighting was not normal, indicating that it was not booted into windows that had my custom lighting config. I reset and after another failed boot, I went to bios and saw that my Samsung 980 pro was not listed under boot devices.
I checked Sata settings under advanced and saw that the M.2_1 was not present. I disabled secure boot and enabled CSM, Secure boot made no difference but
CSM made the drive show under boot options, but when I went to boot it, I got the "insert Boot media" prompt. I went back to SATA settings and noticed that
M.2_1 was still not present, even tho it was listed under boot options. I booted from an alternate windows drive and the drive shows up as read only in disk
management, which meant I couldn't change ownership to back up files directly. I could view the file system up to the point of permission issues. Back in BIOS
I ran a check on the Samsung 980 which allowed Controller check and Namespace check, I just tried the controller check and the bios froze. I am currently running a live boot of Ubuntu attempting to save some of the files to limited success. After I get my files saved, I will try formatting the drive and such, but
any help would be appreciated, maybe I can flash some firmware to get it running again?

System info:
CPU: AMD Ryzen 5950X
MB: ASUS ROG X570 Crosshair VIII Hero (Wi-Fi)
GPU: MSI GTX 1080
PSU: be quiet! Straight Power 11 Platinum 1000W, BN644
Storage: Multiple HDDs, 2 SATA SSDs, and the Samsung 980 Pro 2TB Nvme M.2 Gen4
OS: Windows 10

Let me know if any other info is needed, thank you for the help.
 
If the drive has really failed, then there's no fixing it.
You can only recover your data.

I hope not, but it should still be under warranty if it is. I would expect better from Samsung tho. Thank you for the quick reply, I will post the Magician results when I get a chance to run it, I have to wait until ubuntu finishes it's attempt at copying the data first. The other problem is the other windows install I have is from my old machine, as such the drivers are all wrong, windows did a decent job of getting the generics filled in, but it still runs very poor, hopefully I can get it working enough to run the check.