Samsung hasn't been a problem with me personally, unlike HTC, for example. Regardless of the quality of product, if a company mistreats a consumer of their product(s) at least once, they are no longer part of any of my household. I think every company that is large enough eventually succumbs to the dirt throwing at their competitors, it only makes sense that children never really grow up and will always retaliate in one way or another amidst competition. It comes down to morals, values, ethics, beliefs, aspects, specs, and any other important trigger that either keeps a company in any relative person's preference or reject side.