Samsung aims for the sky with TVs and Blu-Ray

[Guest]

Gee Sung Choi, President and CEO of Samsung

Samsung aims for the sky with TVs and Blu-Ray : Read more

 

[Guest]

I was watching tv and something fell from behind the TV and when i went to see what it was. It was the wireless stick with the USB port suck to it. It completely fell off the motherboard. I figured no big deal i will call samsung and have them fix it. Well to my surprise they sent out a tech who never showed up, And said it was customer neglect.So i contacted again. And they said they would send out another company to fix. 3 weeks go buy so i call. Oh surprise surprise they said it was customer neglect before anyone even looked at it. And once again no one showed up. Spend $3000 on a garbage tv. To be told i damaged it. Little do they know i hook up 3-10 tvs a day with 0 thats right 0 damage claims. I know what i am doing and they just dont want to fess up. Will i every buy or recomend a samasung NO, Will i tell every customer i talk to to buy another brand due to this. Sure will i will tell them to buy another name brand the cares. And the best part they adivesd me to get the extended warrenty. For what for them not to fix there faulty product. Sorry Big box store. I will start sending in customers to buy other brands.

 

[Guest]

I have just had similar treatment with a Samsung oven. £463 it worked for 6 months then failed. Their engineer says he has never worked on Samsung befor and cant get the parts. Six weeks without an oven and they dont think they should replace it, must wait for engineer who may or maynot fix it!!! They offer a derisory £20 Marks & Sparks vouchers for trouble. Would I recomend anything Samsung? Guess.

 

[Guest]

I was just told that the damaged handle on my dishwasher was not covered under the warranty because it is considered "cosmetic!" The stainless steel on the handle is pitting which is nothing I could possibly cause to happen. Their warranty stinks.

 

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