Samsung SSD will not let me access files when it is external

[mrmike16]

Hi, so I just sold my laptop (finally). I switched out the SSD with it's original HDD since I wanted the SSD. Now I am on my desktop, using a hard drive dock which works with everything else, and trying to get my files off of the SSD.

What happens is when I click my folder "Owner" on the SSD, under Users, it tells me I need to get permission to access it. Which is normal. I click Continue, and it should take about 5 minutes to let me in. Instead, the green bar (which appears in the address bar of File Explorer) stays at the end, slightly over the stop button, and will not finish. I tried this a few times and let it sit there for hours.

I also had to turn off the dock when I attempted to make my desktop the owner of the folder. It didn't say who the current owner was, and froze when trying to change it. Couldn't cancel it either.

Is there something wrong with it? It is a Samsung Evo 500 GB. Bought it a little over a year ago but I didn't use it so much. Mostly my desktop and Surface 3 (till that broke...).

 

[SkyNetRising]

First run chckdisk on your ssd (execute from elevated command prompt):

• chkdsk x: /f

Then take ownership of the folder you're trying to access.

 

[mrmike16]

First run chckdisk on your ssd (execute from elevated command prompt):

• chkdsk x: /f

Then take ownership of the folder you're trying to access.

I will try that right now.

 

[mrmike16]

First run chckdisk on your ssd (execute from elevated command prompt):

• chkdsk x: /f

Then take ownership of the folder you're trying to access.

It did not work. The chkdsk completed with no errors and automatically closed the Command Prompt window. I should also point out that in This PC, the System Reserved partition shows t 465 MB free of 499 MB, but the Local Disk partition of the SSD does not have a bar under it. This indicates something, although I am not sure what.

 

[SkyNetRising]

Did you take ownership of the folder after running chkdsk?

• takeown /f x:\foldername /r
  icacls x:\foldername /reset /t

 

[mrmike16]

Did you take ownership of the folder after running chkdsk?

• takeown /f x:\foldername /r
  icacls x:\foldername /reset /t

Okay, so I was doing it the right-click Properties method.
This way sounds better, but I'm not sure what to put instead of "foldername"?

I got it. Just the name of the drive.

The Command Prompt opened, but it is totally blank with a blinking cursor. I feel like it's trying but unsuccessfully.

 

[eclipse457]

Maybe a stupid advice, but did you check the cable? (or the connectors of the dock for any physical damage)

 

[SkyNetRising]

You have to run it from elevated command prompt (same as for chkdsk).
x: - drive letter for your SSD
foldername - probably users\yourusername
So it would look similar to this:

• takeown /f x:\users\my_awesome_username /r
  icacls x:\users\my_awesome_username /reset /t

Don't run this on C: drive! It will mess up your windows.

 

[mrmike16]

I did check the cable, and it is a double dock so one of them has gotta work.

My awesome username xD

I will try that as well, then.

Nope, doing the same thing. I'd show you but I can't seem to upload pictures on here.

 

[eclipse457]

I did check the cable, and it is a double dock so one of them has gotta work.

My awesome username xD

I will try that as well, then.

Nope, doing the same thing. I'd show you but I can't seem to upload pictures on here.

You can upload images on imgur or other image hosting sites and post a link to it here

 

[mrmike16]

I did check the cable, and it is a double dock so one of them has gotta work.

My awesome username xD

I will try that as well, then.

Nope, doing the same thing. I'd show you but I can't seem to upload pictures on here.

You can upload images on imgur or other image hosting sites and post a link to it here

I tried that. It just doesn't show up.
But anyway, under the command after pressing Enter it just says under it:

_

And it keeps blinking.

UPDATE:
I now get "Access is denied."

 

[SkyNetRising]

I can't seem to upload pictures on here.

Upload to imgur.com or tinypic.com and post link.

 

[mrmike16]

I'm not near it at the moment, but since it freezes my computer when doing anything including ejecting it, I am going to have to try using Linux for this. I'll let you guys know how that goes.

I remembered that Puppy Linux never had a problem getting to another HDD's files. I just can't keep turning off my dock like that- I feel like I am breaking the SSD. The computer only "catches up" once I turn off the dock. The computer can't even turn off with the dock on with the SSD. I also can't run SeaTools on it because it gets stuck scanning for drives.

I am also going to test my other SSD on this dock. I am pretty sure the dock is not the problem but worth a try.

 

[eclipse457]

I'm not near it at the moment, but since it freezes my computer when doing anything including ejecting it, I am going to have to try using Linux for this. I'll let you guys know how that goes.

I remembered that Puppy Linux never had a problem getting to another HDD's files. I just can't keep turning off my dock like that- I feel like I am breaking the SSD. The computer only "catches up" once I turn off the dock. The computer can't even turn off with the dock on with the SSD. I also can't run SeaTools on it because it gets stuck scanning for drives.

I am also going to test my other SSD on this dock. I am pretty sure the dock is not the problem but worth a try.

Coincidence lol, I was gonna mention Linux. Once it helped me recover files from a seemingly dead USB drive so it's pretty much worth a shot. Let us know what happens.

 

[mrmike16]

I'm not near it at the moment, but since it freezes my computer when doing anything including ejecting it, I am going to have to try using Linux for this. I'll let you guys know how that goes.

I remembered that Puppy Linux never had a problem getting to another HDD's files. I just can't keep turning off my dock like that- I feel like I am breaking the SSD. The computer only "catches up" once I turn off the dock. The computer can't even turn off with the dock on with the SSD. I also can't run SeaTools on it because it gets stuck scanning for drives.

I am also going to test my other SSD on this dock. I am pretty sure the dock is not the problem but worth a try.

Coincidence lol, I was gonna mention Linux. Once it helped me recover files from a seemingly dead USB drive so it's pretty much worth a shot. Let us know what happens.

So I'm using Puppy Linux on a USB, and I booted it up. Loaded the boot screen, and then the usual "Loading Drivers...Done, Loading files" (Or whatever it is supposed to say when it is finding lupu_528.sfs), and it doesn't find it. The reasoning behind this is that once it passed the boot screen, all of my USB ports turned off. Including my keyboard. I tried using my flash drive in another port, same thing happened.

Is there something wrong with my USB ports? This is a home-built computer...I have used the dock on here before, and I think I used Linux on it as well (I have had the same version of Linux on this flash drive for years), or maybe that was my previous build...Not sure. But anyway, the USB ports should not be turning off when I try to use it. So I couldn't test it that way, either.

Also, here is what happens when I try taking over the SSD through the dock in CMD: http://imgur.com/a/5gDOp

 

[SkyNetRising]

Also, here is what happens when I try taking over the SSD through the dock in CMD: http://imgur.com/a/5gDOp

You have to do it from elevated command prompt.

 

[mrmike16]

Also, here is what happens when I try taking over the SSD through the dock in CMD: http://imgur.com/a/5gDOp

You have to do it from elevated command prompt.

Ahhhh how could I forget that already!
So I did. While it was (supposedly) performing the first command, it disconnected randomly. I hear the "disconnected" tone from Windows, and of course CMD said it couldn't find the file specified. Now I am trying again. It currently looks like this: http://imgur.com/a/YGHkh

 

[eclipse457]

USB ports turning off? Strange, try using another version of Linux. BTW, are you sure just the USB ports turn off? I guess the whole PC shuts down.

 

[mrmike16]

USB ports turning off? Strange, try using another version of Linux. BTW, are you sure just the USB ports turn off? I guess the whole PC shuts down.

I just tested both a live CD of Puppy Linux and a live CD of Ubuntu, since of course the USB isn't working. Since they don't require the USB port to stay on in order to boot, they booted. And that was all. I couldn't do anything- The USB ports still shut off, despite Linux successfully booting. So I had to force shut down my PC. Since I moved countries, I have not had any PS/2 keyboards or mice available, so they are USB and therefore won't work on Linux in this case for some reason.

Linux seems to be the best solution to this- It has saved seemingly broken hard drives for me in the past as well. So if we solve this USB thing (I tried making a new thread for it, but no answers in the past 12 hours), then we can solve the original question. None of the other methods suggested are working. On Windows, everything just keeps freezing from this SSD.

This is a bad month for my tech- Broken Surface, broken phone, seemingly broken SSD, and now a weird motherboard that doesn't like Linux. This almost sounds like Bob Dylan's "Everything is Broken" song. And none of this was caused by me 😀

 

[eclipse457]

USB ports turning off? Strange, try using another version of Linux. BTW, are you sure just the USB ports turn off? I guess the whole PC shuts down.

I just tested both a live CD of Puppy Linux and a live CD of Ubuntu, since of course the USB isn't working. Since they don't require the USB port to stay on in order to boot, they booted. And that was all. I couldn't do anything- The USB ports still shut off, despite Linux successfully booting. So I had to force shut down my PC. Since I moved countries, I have not had any PS/2 keyboards or mice available, so they are USB and therefore won't work on Linux in this case for some reason.

Linux seems to be the best solution to this- It has saved seemingly broken hard drives for me in the past as well. So if we solve this USB thing (I tried making a new thread for it, but no answers in the past 12 hours), then we can solve the original question. None of the other methods suggested are working. On Windows, everything just keeps freezing from this SSD.

This is a bad month for my tech- Broken Surface, broken phone, seemingly broken SSD, and now a weird motherboard that doesn't like Linux. This almost sounds like Bob Dylan's "Everything is Broken" song. And none of this was caused by me 😀

Most probably it's a driver issue. It's rare, but not impossible, that the Linux distro might not be able to access your USB ports for some reason. Can you try connecting the SSD inside the PC? I mean, to the motherboard, using SATA cables instead of using that USB dock.

 

[ccampy]

I've had this issue with several usb docks and larger HDD anything over the 250gb area


They basically drag the system they are connected to to a crawl and keep timing out and having issues
Never found a solution others then connecting them internally

 

[eclipse457]

I've had this issue with several usb docks and larger HDD anything over the 250gb area


They basically drag the system they are connected to to a crawl and keep timing out and having issues
Never found a solution others then connecting them internally

I can understand that problem with Hard Disks, but it shouldn't happen with SSDs, I guess.

 

[ccampy]

I've had this issue with several usb docks and larger HDD anything over the 250gb area


They basically drag the system they are connected to to a crawl and keep timing out and having issues
Never found a solution others then connecting them internally

I can understand that problem with Hard Disks, but it shouldn't happen with SSDs, I guess.

Why would a sad be any different?

I don't think windows likes accessing that much data over a usb to sata adapter

 

[mrmike16]

I've had this issue with several usb docks and larger HDD anything over the 250gb area


They basically drag the system they are connected to to a crawl and keep timing out and having issues
Never found a solution others then connecting them internally

This is very interesting. That's exactly what is going on. I figured reading an SSD should be super easy, especially over USB 3.0. And it's a 500 GB. But I've used this dock with 1 TB drives!

Here's the problem with using it internally- It is running my laptop's copy of Windows 10. My desktop (what I'm using), also uses an SSD. If I swap the SSDs, I think my desktop will be very confused. I believe there is only one place to put an SSD on this tower- on the bottom.

But I could try just putting it in insecurely, having it rest on the HDD in the HDD bay...

Update: You were correct. Inside the PC, the SSD is working fine. I'm going to run a test on it to make sure, now that I am able to. Very strange, the way it was acting with the dock. Maybe it was a problem with Windows 10?

For those who have suggestions about the USB ports issue, please answer my newer thread here: http://www.tomshardware.com/answers/id-3506212/usb-ports-shutting-boot-puppy-linux.html

Thank you, everyone!

Unfortunately, we don't seem to have a solution for those who are using a dock with a sealed PC (With no capability of adding or switching hard drives inside the machine), such as an All-in-One, a 3-in-1, or a tablet PC.

 

[eclipse457]

I've had this issue with several usb docks and larger HDD anything over the 250gb area


They basically drag the system they are connected to to a crawl and keep timing out and having issues
Never found a solution others then connecting them internally

This is very interesting. That's exactly what is going on. I figured reading an SSD should be super easy, especially over USB 3.0. And it's a 500 GB. But I've used this dock with 1 TB drives!

Here's the problem with using it internally- It is running my laptop's copy of Windows 10. My desktop (what I'm using), also uses an SSD. If I swap the SSDs, I think my desktop will be very confused. I believe there is only one place to put an SSD on this tower- on the bottom.

But I could try just putting it in insecurely, having it rest on the HDD in the HDD bay...

Update: You were correct. Inside the PC, the SSD is working fine. I'm going to run a test on it to make sure, now that I am able to. Very strange, the way it was acting with the dock. Maybe it was a problem with Windows 10?

For those who have suggestions about the USB ports issue, please answer my newer thread here: http://www.tomshardware.com/answers/id-3506212/usb-ports-shutting-boot-puppy-linux.html

Thank you, everyone!

Unfortunately, we don't seem to have a solution for those who are using a dock with a sealed PC (With no capability of adding or switching hard drives inside the machine), such as an All-in-One, a 3-in-1, or a tablet PC.

Glad I could help with that issue. Most probably ( I Guess) it's a Windows issue, not some hardware problem. That's why in these types of cases, Linux almost always seems to help