Question Samsung U28R550UQN firmware

Sep 26, 2022
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I have two Samsung 28" UR50 UHD monitors. One of them is running older firmware than the other ( firmware versions M-R5528UGDA-1001.1 versus M-R5528UGDA-1004.5). I believe that this difference in firmware is causing some display issues between the two monitors. I am looking for a download of the newest firmware in order to get the monitors on the same page. I have contacted Samsung support multiple times only to be told that they don't have firmware for these monitors (how is that possible?). And I have searched everywhere I can to find the firmware. Anyone know where I can get firmware for these monitors? Is it possible to download the firmware from the monitor running the newer firmware to the old one?
 

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