Question Sapphire Nitro+ RX 590 Fan Stopped Working


Jul 16, 2019
This has happened within the past few days, but one of the fans on the card stopped working. The card seems to be compensating rather well, as it still never breaks above 80C with a single fan. I ran the health check in the TRIXX software, after which it says fan 1 failed the health check, and it clocked 0 RPM compared to around 3200 RPM on fan 2. I pulled the card out of the system and switched the fans just to test. However, it appears it is not the fan that is broken, but the connector, as the other fan moved into the same place stopped working, while the previously "failed" fan worked perfectly fine. I thought it might be a driver issue, so I switched around some of the Adrenaline drivers (downgraded from 20.10.1 back to 20.9.1) and the problem still persists. Does anyone have a similar experience or any idea on how to fix it, or is it a lost cause at this point?

CPU - Ryzen R5 3600
GPU - Sapphire Nitro+ RX 590 8GB
Motherboard - Asus TUF Gaming X570 + Wifi
Memory - Crucial Ballistix 16GB
Storage - 1 Crucial MX500 500GB SSD
1 WD Blue 1 TB HDD
Case - Corsair Graphite 230T
PSU - Corsair CX600