Sapphire R7 260x black screen!!!

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Aravind92

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Apr 1, 2014
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Bought a sapphire R7 260x 2gb(says oc edition but core and memory clocks are lesser than referrence) 25 days back.
Whole system is new.Got a black screen just when sitting on the desktop two days after i built the pc.Restarted pc,everythjing fine for 2 weeks,black screen again,all components running fine inside the cabinet,still black screen tried unplugging and replugging DVi cable,no go,monitor still gets signal after black screen.This was with the the driver which came along with the gpu.
Then installed 13.12 from amd webiste,black screen next day,just when browsing the internet.
Uninstalled that too and installed 13.12c from sapphire which had catalyst version 14.1,worked fine for 8 days,black screen again when watching a movie.Movie sound form the speaker turned into a wird long loop,still monitor was recieving signal.So uninstalled that too and installed 14.3 beta.Restarted the pc and when installiong arkham origins,black screen again,restated the pc and uninstalled that too and installed 13.10.Worked fine for one day and black screen again just after starting the system when browsing thorugh my folders on the hard disk.

Everytime i do a clean uninstall and boot into safe mode and run driver sweeper and only then i install another version.

When gaming this has never happened,No heating issue,max temp is 76 even with crysis 3.To be noted:I live in India,chennai.It is summer now and temps are between 35 and 40c outside.

Even tried leaving the system on for 5 minutes after black screen,display does'nt comeback,all components would still be running.I have to hard shut down and restart everytime this happens.

Even before i bought this card i knew many are facing this issue,with all manufacturers like asus,xfx,sapphire and all.Stll took a risk by going with the card.I just wanna know if it is hardware issue or a driver related problem.If its latter i can wait for a table version.Just wanna make sure it is not a hardware issue,if so i will have to rma this card.

I could not relate each occurance with another,happens completely random.Everytime happened under diferrent scenario_Only thing i could get out of those were like the gpu did not have lot of work to do.Was almost at idle.

Tested drivers:
13.20(worked fine for 2 days black screen,again worked fine for 2 weeks,black screen) which came along with the disc(for some reason this was released before 13.10 or 13.12)
13.10(good for 1 day)
13.12(good for 2 days)
13.12c from sapphire website.(good for 8 days)
14.3 beta(not even for 1 hour).

My whole system config is:
I3-3220
Gigabyte B75m-D3h
Corsair value select 4gb 1600mhz ddr3
Seagate barracuda 1 tb
Sapphire R7 260x 2g Gddr5
Power supply:Corsair VS450(UK version)34A on 12v.
 
Solution
From mtdew332:

"So after two weeks of searching for the cause / solution to my Black Screen issue, I think i've finally nailed it down.
With some help from overclock.net forums.
I'll just quote it here.

(This black screen from power transitions occurs because the memory clock jumps up to full speed (1250, etc), while the GPU voltage (which also controls the IMC--this is the problem) is STILL running at idle volts of 0.9xxx). That idle voltage is too low to handle the IMC, which is controlling the memory running at that speed (this is NOT due to defective memory modules btw), and thus the card black screens.)

The fix, is to increase the GPU voltage, which ALSO increases the idle voltage to the IMC as well. (previous...

Aravind92

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Apr 1, 2014
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if they said they did not see a problem after 2 weeks that clearly shows they haven't tested it or they are lying,if they had the card working for 2 weeks they would have definetely seen the issue..
 

Bagzi

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May 20, 2014
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I buy same card Powercolor R7 260x,and all PC is new,after 2 days I got black screen,reinstall win 64 and got the same,update drivers,when PC was idle or I was browsing,again black screen.I think the card is bad.I pull out card and put monitor in intergrate graphic card on motherboard,and all is good. My PSU is 600w LC Power
 


Whole PC config?
 

Bagzi

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May 20, 2014
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MB LGA1150 B85 Gigabyte GA-B85M-HD3
CPU LGA1150 Intel® Core™ i3-4130, 3.40GHz
600W LC Power LC600H-12 V2.31
DIMM DDR3 4GB 1600MHz
AMD Radeon R7 260X Powercolor OC 1GB DDR5
Hitachi 500 gb
SSD 60 gb
 






Ok 3 Gigabyte boards and 3 Intel CPUs.

This might sound weird but can anyone of you try another aftermarket CPU cooler?
 

Aravind92

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Apr 1, 2014
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I don't have an aftermarket cooler to try...I can't afford one either..
 

Bagzi

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Yea,I try,and no black screen any more but monitor work strange,blinks every 10 min,and i remove it,then try beta 14.0 and today black screen again when I idle and later when I browse,this make me crasy,I pull out card and tomorow go to tehnical support and ask them for GF 750 TI .I dont want a new one R7

 

Bagzi

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May 20, 2014
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I buyed a new computer 15 days ago,at local shop,garanty 2 year,I should take GF 750 ti,but i make mistake.....
I will ask them tomorow for GF,but i must pay 30$ more

 

Bagzi

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May 20, 2014
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But I can swear it that they will say the card is good and my computer is bad

 

Zabkaxxl

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May 22, 2014
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I have the same problem. New computer:
Athlon ii X4 750K
MB: Asus F2A55
Sapphire r7 260x 2GB
Power suppy: Seasonic 600w

Black screen in game, watching video, internet browsing. Excuse my english, I am Slovak.
 


Now that's an AMD CPU and Asus motherboard and Seasonic PSU.
Conclusion: AMD sucks
 

Aravind92

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hahaha...
 

abirtj

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Sep 15, 2013
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CPU = AMD FX 6300
GPU = Sapphire 260X 2GB OC 2DVI version
PSU = Thermaltake 550W Lite-power
Mobo = MSI 970A-G43
RAM = Transcend 4GB at 1333MHz
 

writteninleaves

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May 16, 2014
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Even I was using also Gigabyte

Mobo: Gigabyte H61M-DS2 R3
PSU: Corsair 600 CX Modular
CPU: I3-2100
RAM : 2x2 GB G Skill Ripjaws

but before I was encountering the black screen I'm using MSI H67MA-E45, I thought my motherboard was broken then I replaced it with a new one the Gigabyte but still the problem persist

As of now what I did I just only install the video driver not all I just use the custom install and unchecked unnecessary software only the display driver.

So far so good running good 4 days without the random blackscreen, I still don't know if that thing helps from keeping me from Black Screen. and the random artifacts while browsing using Firefox was gone.

Will keep you posted if I still encounter the problem