Sapphire R7 260x black screen!!!

[Aravind92]

Bought a sapphire R7 260x 2gb(says oc edition but core and memory clocks are lesser than referrence) 25 days back.
Whole system is new.Got a black screen just when sitting on the desktop two days after i built the pc.Restarted pc,everythjing fine for 2 weeks,black screen again,all components running fine inside the cabinet,still black screen tried unplugging and replugging DVi cable,no go,monitor still gets signal after black screen.This was with the the driver which came along with the gpu.
Then installed 13.12 from amd webiste,black screen next day,just when browsing the internet.
Uninstalled that too and installed 13.12c from sapphire which had catalyst version 14.1,worked fine for 8 days,black screen again when watching a movie.Movie sound form the speaker turned into a wird long loop,still monitor was recieving signal.So uninstalled that too and installed 14.3 beta.Restarted the pc and when installiong arkham origins,black screen again,restated the pc and uninstalled that too and installed 13.10.Worked fine for one day and black screen again just after starting the system when browsing thorugh my folders on the hard disk.

Everytime i do a clean uninstall and boot into safe mode and run driver sweeper and only then i install another version.

When gaming this has never happened,No heating issue,max temp is 76 even with crysis 3.To be noted:I live in India,chennai.It is summer now and temps are between 35 and 40c outside.

Even tried leaving the system on for 5 minutes after black screen,display does'nt comeback,all components would still be running.I have to hard shut down and restart everytime this happens.

Even before i bought this card i knew many are facing this issue,with all manufacturers like asus,xfx,sapphire and all.Stll took a risk by going with the card.I just wanna know if it is hardware issue or a driver related problem.If its latter i can wait for a table version.Just wanna make sure it is not a hardware issue,if so i will have to rma this card.

I could not relate each occurance with another,happens completely random.Everytime happened under diferrent scenarinly thing i could get out of those were like the gpu did not have lot of work to do.Was almost at idle.

Tested drivers:
13.20(worked fine for 2 days black screen,again worked fine for 2 weeks,black screen) which came along with the disc(for some reason this was released before 13.10 or 13.12)
13.10(good for 1 day)
13.12(good for 2 days)
13.12c from sapphire website.(good for 8 days)
14.3 beta(not even for 1 hour).

My whole system config is:
I3-3220
Gigabyte B75m-D3h
Corsair value select 4gb 1600mhz ddr3
Seagate barracuda 1 tb
Sapphire R7 260x 2g Gddr5
Power supply:Corsair VS450(UK version)34A on 12v.

 

[Karadjgne]

The 260x requires a 500w psu. A 450 is usually good enough, however, the Corsair VS are the absolute worst of the Corsair psu's. Not only do they fail atx standards miserably, they do not come close to output of rated power, are built with multiple substandard parts and can fail spectacularly.
If you are getting "black screens", chances are your psu is to blame. Driver issues usually result in "blue screens"

 

[terry4536]

I think you may be misunderstanding me. I'm not denying that it may be a driver. If a previous driver (or a n update) works that's great, it solves the problem.
What I was saying is that your reported problem in general has many possibilities or combinations of issues. Don't assume that it is a driver just because others have reported it. Eliminate possible causes until you are left with the correct cause.

 

[fruitbowl33]

Bought a sapphire R7 260x 2gb(says oc edition but core and memory clocks are lesser than referrence) 25 days back.
Whole system is new.Got a black screen just when sitting on the desktop two days after i built the pc.Restarted pc,everythjing fine for 2 weeks,black screen again,all components running fine inside the cabinet,still black screen tried unplugging and replugging DVi cable,no go,monitor still gets signal after black screen.This was with the the driver which came along with the gpu.
Then installed 13.12 from amd webiste,black screen next day,just when browsing the internet.
Uninstalled that too and installed 13.12c from sapphire which had catalyst version 14.1,worked fine for 8 days,black screen again when watching a movie.Movie sound form the speaker turned into a wird long loop,still monitor was recieving signal.So uninstalled that too and installed 14.3 beta.Restarted the pc and when installiong arkham origins,black screen again,restated the pc and uninstalled that too and installed 13.10.Worked fine for one day and black screen again just after starting the system when browsing thorugh my folders on the hard disk.

Everytime i do a clean uninstall and boot into safe mode and run driver sweeper and only then i install another version.

When gaming this has never happened,No heating issue,max temp is 76 even with crysis 3.To be noted:I live in India,chennai.It is summer now and temps are between 35 and 40c outside.

Even tried leaving the system on for 5 minutes after black screen,display does'nt comeback,all components would still be running.I have to hard shut down and restart everytime this happens.

Even before i bought this card i knew many are facing this issue,with all manufacturers like asus,xfx,sapphire and all.Stll took a risk by going with the card.I just wanna know if it is hardware issue or a driver related problem.If its latter i can wait for a table version.Just wanna make sure it is not a hardware issue,if so i will have to rma this card.

I could not relate each occurance with another,happens completely random.Everytime happened under diferrent scenarinly thing i could get out of those were like the gpu did not have lot of work to do.Was almost at idle.

Tested drivers:
13.20(worked fine for 2 days black screen,again worked fine for 2 weeks,black screen) which came along with the disc(for some reason this was released before 13.10 or 13.12)
13.10(good for 1 day)
13.12(good for 2 days)
13.12c from sapphire website.(good for 8 days)
14.3 beta(not even for 1 hour).

My whole system config is:
I3-3220
Gigabyte B75m-D3h
Corsair value select 4gb 1600mhz ddr3
Seagate barracuda 1 tb
Sapphire R7 260x 2g Gddr5
Power supply:Corsair VS450(UK version)34A on 12v.

Hey man, I JUST ran into the same problem. So I just installed the drivers on the cd, and waited. For a very
long time. Like it was a 10 minute wait. Then windows suddenly loaded. So try giving it some time.

 

[Aravind92]

No don't check gpu boss..that just compares specifications...look for real world benchmarks..750 ti is faster than 650 ti...gtx 750 is almost equivalent to 650 ti and its newer architecture and power efficient..

 

[Aravind92]

All these benchmark numbers so useless

And the reviewer credits it without knowing the side effects

S***t...Shud've been atleast 8 watts along with 7790...

 

[bayonet14]

Used AMD Catalyst Control Center and moved memory clock to 750mhz yesterday. No blackscreens so far. Will post if something happens.

 

[Aravind92]

I'm gonna declare this problem solved. No more black screens for me. I get black screen crashes at least once a day, now no more black screens. All I did was move the memory clock (not the core clock) to 750mhz using Catalyst Control Center. The problem this card has it's overclocked and too unstable for setups and mobos to handle.

Ya dude what do u mean by "moved my memory clock to 750 MHz", like moved your high performance slider to 750MHz?....

Use msi afterburner and lock your 2d clock to 750 mhz,while using 3d applications applications it will automatically adjust and use your original memory clock..To lock 2d clock,drag your memory clock to 750 mhz in afterburner and save the profile and go to settings,select profile and select the saved profile for 2d and enable that profile..When using 3d apps it will release clock speed to its maximum..

 

[Aravind92]

I uninstalled MS AB and installed Asus' GPU Tweak, the 2D memory clock speed and gpu clock speed went lower than AB's, but I still kept having lots of black screens (I've had almost none BSODs) so I uninstalled GPU Tweak and went back to MSI AB. I've just had 2 black screens during this morning, and the 2D memory and core clock speeds are as low as MSI AB allows. Any suggestions?

I think in your case the card is faulty..You should rather contact asus..Because we did not have bsods..

 

[sebawarman]

Can people with small sapphire 260x give tell me your max temp..My card is now reaching 85 c...

85 c or 85 F?? (85c would be melting)

 

[bayonet14]

i have black screen in idle every 1 month with 14.9 my vga : Sapphire R7 260X
how fix it ? with 14.12 fix ?

Try using 14.12. There are many methods to fix this issue but let's start with that. Don't forget to use DDU (Display Driver Uninstaller) to remove your old driver. Download your driver from AMD or your manufacturer's website and install.

 

[terry4536]

Try reseating the RAM. I would also suggest running memtest overnight.

Here is a couple of checklists. Some of it will not apply.

http://www.tomshardware.com/faq/id-1893016/post-system-boot-video-output-troubleshooting-checklist.html

http://www.tomshardware.com/faq/id-2041564/troubleshoot-boot-display-issue.html

 

[Aravind92]

Will try..I almost thought it is either a gpu or a driver issue as this has happened to many with r series cards

 

[Aravind92]

but memtest just says x86,can i run on 6bit os even?

 

[terry4536]

There are several versions of memtest for different applications.

 

[Aravind92]

Same as what's happening with this Op:--http://www.tomshardware.com/answers/id-2084976/monitor-black-hangs-260x-2gb-gpu-catalyst-driver.html

 

[terry4536]

This monitor issue is a common problem among all brands of graphics cards.

 

[Aravind92]

So can we say it is a driver issue and leave and live with it until amd releases a driver someday.

 

[Aravind92]

When you say it is a common problem with all brands,is it only with the brands available for r7 260x or any brand and any card?

 

[terry4536]

No, there are varied causes. No video output can be a driver issue, RAM issue, power issue, or GPU hardware issue. It depends upon the situation.

All brands and all models can develop no video output.

 

[terry4536]

If you read the graphics /monitor threads, you will see that there are similar threads nearly every day. Quite often all it takes is to re-seat the RAM with clean contacts. Other times, the problem is due to an inadequate power supply. Still other times,the GPU driver has become corrupted or a new driver update is incompatible. And sometimes, the graphics card is just beginning to fail.

(Also sometimes just reseating the GPU works too.)

 

[Aravind92]

I just pointed one thread for you,but this has been happeneing for too many people with r7 260x and r9 series cards recently with same symptoms.That's the reason i just suspect the gpu and its driver as it is a brand new system.I also understand we can suspect some other component.Also understand it is a probem which can happen with any card and any component,btu why iam suspecting the gpu and driver is because many people are facing the same issue with same card within a short period after its release.

 

[Aravind92]

Cannot be some other component for everyone with the same symptoms right?

 

[Aravind92]

And if you can just check the reviews in newegg with r7 260x cards of any manufactuer you will know what iam saying,almost everyone are happy with the card's performance,but not with the drivers and black screen.I don't think this is one of those common problems,but i will definitely test my memory and re seat it properly and make sure.And i have found one connection with all drivers,with every driver i enabled overdrive but did not change anything there.Could that have been a reason as my card's core and memory are lower than the referrence design?

 

[Aravind92]

Also some links for you-
http://www.tomshardware.com/answers/id-2032770/amd-260x-black-screen.html

http://www.tomshardware.com/answers/id-1997836/asus-260x-directcu-black-screen.html

http://www.tomshardware.com/answers/id-1898535/260x-black-screen-freezing.html

If see those,eevryone has got the same issue.

http://www.tomshardware.com/answers/id-1915412/asus-260x-directcu-black-screen.html


http://www.tomshardware.com/answers/id-2062686/asus-amd-radeon-260x-direct-causing-random-freezes.html