I was testing a faulty USB keyboard. When I plugged it in, it which produced a message that went something like "your device is drawing more power than what the USB port can supply". After that the computer froze, so I shutdown the power and rebooted. This was on Windows 10. Now, the internal SSD drive is no longer being recognized. The BIOS is reporting 0 bytes. It was a PNY 1TB drive. I connected it to a Linux machine and ran smartctl, and it gave the following output
=== START OF INFORMATION SECTION ===
Device Model: PS3111
Serial Number: 00222222120033100022
Firmware Version: 0956
User Capacity: 20,972,032 bytes [20.9 MB]
Sector Size: 512 bytes logical/physical
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: ATA/ATAPI-7 (minor revision not indicated)
Local Time is: Wed Sep 15 13:51:47 2021 EDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Total time to complete Offline
data collection: ( 0) seconds.
Offline data collection
capabilities: (0x00) Offline data collection not supported.
SMART capabilities: (0x0000) Automatic saving of SMART data is not implemented.
Error logging capability: (0x00) Error logging NOT supported.
No General Purpose Logging support.
SMART Error Log not supported
SMART Self-test Log not supported
Selective Self-tests/Logging not supported
dmesg shows:
[10628.027675] ata7.15: exception Emask 0x4 SAct 0x0 SErr 0x0 action 0x6 frozen
[10628.027678] ata7.00: exception Emask 0x100 SAct 0x0 SErr 0x0 action 0x6 frozen
[10628.027682] ata7.00: failed command: READ DMA
[10628.027689] ata7.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 0 dma 4096 in
res 40/00:01:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[10628.027692] ata7.00: status: { DRDY }
[10628.027696] ata7.01: exception Emask 0x100 SAct 0x0 SErr 0x0 action 0x6 frozen
[10628.027699] ata7.02: exception Emask 0x100 SAct 0x0 SErr 0x0 action 0x6 frozen
[10628.027702] ata7.03: exception Emask 0x100 SAct 0x0 SErr 0x0 action 0x6 frozen
[10628.027705] ata7.04: exception Emask 0x100 SAct 0x0 SErr 0x0 action 0x6 frozen
[10628.027709] ata7.15: hard resetting link
[10633.489241] ata7.15: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
[10633.489616] ata7.00: hard resetting link
[10633.950469] ata7.00: SATA link up 3.0 Gbps (SStatus 123 SControl 310)
[10633.950511] ata7.01: hard resetting link
[10634.957089] ata7.01: failed to resume link (SControl 0)
[10634.957447] ata7.01: SATA link down (SStatus 0 SControl 0)
[10634.957515] ata7.02: hard resetting link
[10635.964041] ata7.02: failed to resume link (SControl 0)
[10635.964337] ata7.02: SATA link down (SStatus 0 SControl 0)
[10635.964410] ata7.03: hard resetting link
[10636.970936] ata7.03: failed to resume link (SControl 0)
[10636.971249] ata7.03: SATA link down (SStatus 0 SControl 0)
[10636.971328] ata7.04: hard resetting link
[10637.977870] ata7.04: failed to resume link (SControl 0)
[10637.978169] ata7.04: SATA link down (SStatus 0 SControl 0)
[10637.978929] ata7.00: configured for UDMA/33
[10637.979012] sd 6:0:0:0: [sdb] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x00 driverbyte=0x08
[10637.979017] sd 6:0:0:0: [sdb] tag#0 Sense Key : 0x5 [current] [descriptor]
[10637.979020] sd 6:0:0:0: [sdb] tag#0 ASC=0x21 ASCQ=0x4
[10637.979024] sd 6:0:0:0: [sdb] tag#0 CDB: opcode=0x28 28 00 00 00 00 00 00 00 08 00
[10637.979026] blk_update_request: I/O error, dev sdb, sector 0
=== START OF INFORMATION SECTION ===
Device Model: PS3111
Serial Number: 00222222120033100022
Firmware Version: 0956
User Capacity: 20,972,032 bytes [20.9 MB]
Sector Size: 512 bytes logical/physical
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: ATA/ATAPI-7 (minor revision not indicated)
Local Time is: Wed Sep 15 13:51:47 2021 EDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Total time to complete Offline
data collection: ( 0) seconds.
Offline data collection
capabilities: (0x00) Offline data collection not supported.
SMART capabilities: (0x0000) Automatic saving of SMART data is not implemented.
Error logging capability: (0x00) Error logging NOT supported.
No General Purpose Logging support.
SMART Error Log not supported
SMART Self-test Log not supported
Selective Self-tests/Logging not supported
dmesg shows:
[10628.027675] ata7.15: exception Emask 0x4 SAct 0x0 SErr 0x0 action 0x6 frozen
[10628.027678] ata7.00: exception Emask 0x100 SAct 0x0 SErr 0x0 action 0x6 frozen
[10628.027682] ata7.00: failed command: READ DMA
[10628.027689] ata7.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 0 dma 4096 in
res 40/00:01:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[10628.027692] ata7.00: status: { DRDY }
[10628.027696] ata7.01: exception Emask 0x100 SAct 0x0 SErr 0x0 action 0x6 frozen
[10628.027699] ata7.02: exception Emask 0x100 SAct 0x0 SErr 0x0 action 0x6 frozen
[10628.027702] ata7.03: exception Emask 0x100 SAct 0x0 SErr 0x0 action 0x6 frozen
[10628.027705] ata7.04: exception Emask 0x100 SAct 0x0 SErr 0x0 action 0x6 frozen
[10628.027709] ata7.15: hard resetting link
[10633.489241] ata7.15: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
[10633.489616] ata7.00: hard resetting link
[10633.950469] ata7.00: SATA link up 3.0 Gbps (SStatus 123 SControl 310)
[10633.950511] ata7.01: hard resetting link
[10634.957089] ata7.01: failed to resume link (SControl 0)
[10634.957447] ata7.01: SATA link down (SStatus 0 SControl 0)
[10634.957515] ata7.02: hard resetting link
[10635.964041] ata7.02: failed to resume link (SControl 0)
[10635.964337] ata7.02: SATA link down (SStatus 0 SControl 0)
[10635.964410] ata7.03: hard resetting link
[10636.970936] ata7.03: failed to resume link (SControl 0)
[10636.971249] ata7.03: SATA link down (SStatus 0 SControl 0)
[10636.971328] ata7.04: hard resetting link
[10637.977870] ata7.04: failed to resume link (SControl 0)
[10637.978169] ata7.04: SATA link down (SStatus 0 SControl 0)
[10637.978929] ata7.00: configured for UDMA/33
[10637.979012] sd 6:0:0:0: [sdb] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x00 driverbyte=0x08
[10637.979017] sd 6:0:0:0: [sdb] tag#0 Sense Key : 0x5 [current] [descriptor]
[10637.979020] sd 6:0:0:0: [sdb] tag#0 ASC=0x21 ASCQ=0x4
[10637.979024] sd 6:0:0:0: [sdb] tag#0 CDB: opcode=0x28 28 00 00 00 00 00 00 00 08 00
[10637.979026] blk_update_request: I/O error, dev sdb, sector 0