Save $200 on one of our favorite OLED gaming monitors — the Alienware AW3423DWF

vanadiel007

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What's even more important is to highlight is the 3 year warranty coverage. I had mine replaced 3 times in the past 1.5 years, without any issues. I am on monitor #4 now.

I for sure thought they were going to give me a hard time when I wiped off the protective coating from the screen in the top left corner. They exchanged it without blinking an eye.

Very satisfied with the warranty, and I am not affiliated with Dell or anything like that. Just explaining my own experience with this monitor.
 

anonymousdude

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What's even more important is to highlight is the 3 year warranty coverage. I had mine replaced 3 times in the past 1.5 years, without any issues. I am on monitor #4 now.

I for sure thought they were going to give me a hard time when I wiped off the protective coating from the screen in the top left corner. They exchanged it without blinking an eye.

Very satisfied with the warranty, and I am not affiliated with Dell or anything like that. Just explaining my own experience with this monitor.

Warranty also covers burn-in and they do advance RMA too. Part of the reason i bought this monitor close to launch. I've had generally good experiences with Dell and their RMA process as well. Went through a laptop and a couple of monitors and they never gave me the runaround. YMMV though.
 

smokem420

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Warranty also covers burn-in and they do advance RMA too. Part of the reason i bought this monitor close to launch. I've had generally good experiences with Dell and their RMA process as well. Went through a laptop and a couple of monitors and they never gave me the runaround. YMMV though.
I thought I had image rentention on mine. Called tech suppprt RMA and a new one was sent out. A week later the same thing happened a rectangle transparent box was there. I started playing around in the menu and alienware vison was on. I turned that off and poof it was gone. Dell tech support should of known about the issue.
 

brandonjclark

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What's even more important is to highlight is the 3 year warranty coverage. I had mine replaced 3 times in the past 1.5 years, without any issues. I am on monitor #4 now.

I for sure thought they were going to give me a hard time when I wiped off the protective coating from the screen in the top left corner. They exchanged it without blinking an eye.

Very satisfied with the warranty, and I am not affiliated with Dell or anything like that. Just explaining my own experience with this monitor.
Monitor. Number. Four.

Welp, I literally had one in my cart, forgot about it, and decided to come back to the chat to check it out.

FOUR BAD MONITORS in one and a half years?

WTF?
 

vanadiel007

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Monitor. Number. Four.

Welp, I literally had one in my cart, forgot about it, and decided to come back to the chat to check it out.

FOUR BAD MONITORS in one and a half years?

WTF?
I guess I should have explained the 4 monitors, because it's not what you make it out to be.

First monitor burn in after about 1 year, requested warranty repairs.
Second monitor had a single pixel stuck on red, requested a new one.
Third monitor I wiped off the protective screen film in the top left corner of the screen after a few months., requested a new one.
Fourth monitor all good.
 

brandonjclark

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Third monitor I wiped off the protective screen film in the top left corner of the screen after a few months., requested a new one.


What does this mean? You had oily fingers and were literally rubbing your monitor with your fingers (like, a lot of rubbing)?

Or is there some cheap protective film that just has no business being there as is easily removed?

I'm so confused.
 
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vanadiel007

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What does this mean? You had oily fingers and were literally rubbing your monitor with your fingers (like, a lot of rubbing)?

Or is there some cheap protective film that just has no business being there as is easily removed?

I'm so confused.

All the Samsung panels, including the ones used in this specific monitor, have a 3M coating that appears not to like Windex...

There are supposed to be next generation panels coming out soon that use a different reflection technology and also a different screen finish.

Alternatively the LG screens do not mind Windex as I have cleaned my LG OLED TV many times without any issues.
 

brandonjclark

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All the Samsung panels, including the ones used in this specific monitor, have a 3M coating that appears not to like Windex...

There are supposed to be next generation panels coming out soon that use a different reflection technology and also a different screen finish.

Alternatively the LG screens do not mind Windex as I have cleaned my LG OLED TV many times without any issues.


Ahh, so this Dell monitor uses this Samsung, 3m-coated panel?

And the LG's are not affected? (I literally use Windex as the go to, so that's nice to know)


What monitor that has all of these features (1 for 1) around this price would you suggest?
 

vanadiel007

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Ahh, so this Dell monitor uses this Samsung, 3m-coated panel?

And the LG's are not affected? (I literally use Windex as the go to, so that's nice to know)


What monitor that has all of these features (1 for 1) around this price would you suggest?
I would go LG as they make their own OLED panels and the coating is not affected by Windex. My understanding based on reviews is that the new Samsung panels boast higher refresh rates and a better coating.