Archived from groups: microsoft.public.windowsxp.general (
More info?)
"Joe" <jogor@bigpond.net.au> wrote in message
news:OKvAe30bFHA.2736@TK2MSFTNGP12.phx.gbl...
> Thanks Alan, do I understand you to mean that will all the USB ports that
> I have on this computer that I need to buy a powered USB for the Scanner
> Wizard to run although the scanner will work OK in Word and all other
> applications?
>
> --
>
> Regards
> Joe
> Tasmania
> "Alan Smith" <alan@hidden.email> wrote in message
> news:d8h8in$io0$1@newsg2.svr.pol.co.uk...
>>
>> "Joe" <jogor@bigpond.net.au> wrote in message
>> news:OvzRGV0bFHA.1456@TK2MSFTNGP15.phx.gbl...
>>>I am using XP Pro SP2.
>>>
>>> When I open the Printer and Scanner Wizard I get the message that the
>>> computer cannot detect the scanner etc.
>>>
>>> I have a Canoscan Lide 20 installed and it operates in all other
>>> applications with no problems.
>>>
>>> Any thoughts please on how I can overcome this message?
>>>
>>> --
>>>
>>> Regards
>>> Joe
>>> Tasmania
>>>
>>
>> It's a scanner that takes power from the USB port. You have different
>> kinds of USB ports, use a powered one- unpowered may only supply 100mA or
>> less.
>>
>
>
Nope, I missed that it was working with other apps.
Download the latest versions of those programs fron Canons site. Uninstall
the existing ones. Install the updated ones you have downloaded. I had
similar problems with the scanner diassapearing from the system altogether.
I also had to clean the registry of all left over entries before the
reinstall or it wouldn't work. An absolute pain, and I probably won't but a
Canan scanner again, although it does work well for the short periods before
the next reinstall.
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