Scanning & Repairing Drive (C:) Loop

[Amber Hurt]

I have a Samsung Ativ Book 4 (model number: np470r5e-k01ub). When I turned on my laptop today, I was prompted the message "scanning and repairing drive c". This has been going on for longer than I expected (about 6 hours and is stuck at 9%) and I am starting to get worried that something is seriously wrong. I have tried rebooting into safe mode but my keyboard isn't working. I have no way (that I know of) to restore to factory settings seeing as how my keyboard isn't working. I am new to this kind of problem and have no idea what to do next. Anyone else ever had this problem or know how to fix it?

 

[stickmansam]

what is the current status of the laptop?

 

[Amber Hurt]

what is the current status of the laptop?

The screen is black with Samsung logo. Underneath the logo is the message "Scanning and repairing drive (C: 6% complete"....verbatim

 

[Amber Hurt]

not the smiley face thing... ( C : ) : sorry about that...

 

[stickmansam]

hmm if it's stuck after 6 hours, I'm guessing the scan failed

I suggest trying to take HDD out and seeing if you can access the drive on another PC

 

[Amber Hurt]

I have no idea what an HDD is. If I was even able to locate it, I have no idea how to see if it would work in another computer. I'm extremely new to this, but am willing to learn in order to have to refrain from taking it to a repair shop. Can you tell me the step-by-step process?

 

[Amber Hurt]

Quick question, since my keyboard isnt working, could I use an external keyboard to boot the laptop into safe mode?

 

[stickmansam]

you can try using an external keyboard

I guess you can also try leaving it on overnight, sometimes the chkdsk can be really really long (had a 8 hour one once) and someitmes the % number won't update properly

 

[Amber Hurt]

ok thank you. It just seems like such a long time. Ill post an update when the issues are resolved. Thanks for your help!

 

[stickmansam]

cool

 

[Modi145]

Restart the cumputer. And after diaosing your computer. Just keep taping on space many time. Wen you see the restart potton tap on it. And kep pressing the space tap agian many time. You wel get the desktop

 

[dengseng]

There was once after failing to boot, I went into safe mode to initiate chkdisk and it has to restart and do the same "scanning and repairing drive... I was scared that it was stuck at 27% for two hours and then I left it overnight after reading somewhere that this process can take up to 24 hours depending on your hard disk size. The next morning it finished and waiting for me at the login screen.

My advice is to let it do what it's doing, don't force shut down. If it persists at a random percentage after 24 hours I suggest you restart into safe mode and do /scannow thingy for possible corrupted files. It's through command prompt but I forgot what exactly, try searching elsewhere.

 

[Joywish]

I followed what Modi145 suggested to keeps tapping the space bar when it restarts and my computer is back to normal... Thank you.. ☺

 

[Luis_Leon]

hmm if it's stuck after 6 hours, I'm guessing the scan failed

I suggest trying to take HDD out and seeing if you can access the drive on another PC

Hi there!

Mine is doing the same, stuck on 59% and started all over again.

Any suggestions?