Screen goes striped then freezes

[x1nvictus7]

Hi all,

Recently I have been having a problem with my computer. When I game, it occasionally goes to a striped screen. The screen is gray with dark gray stripes. It will flicker on and off of this screen until it eventually flickers black and then it is frozen. The computer will run fine for hours and then just randomly this will happen. I have been trying to catch it on video but i haven't been able to yet. Any help would be much appreciated thanks!

Video of what is happening: https://www.youtube.com/watch?v=JsgKCSkSWa0&feature=youtu.be

By the way, I have:
GPU: 1 x GIGABYTE GV-R928XOC-3GD Radeon R9 280X 3GB
CPU: AMD FX-8350 Black Edition Vishera 8-Core 4.0GHz (4.2GHz Turbo) Socket AM3+ 125W Desktop Processor
Power Supply: Rosewill CAPSTONE-750 750W Continuous @ 50°C, Intel Haswell Ready, 80 PLUS GOLD
Motherboard: GIGABYTE GA-990FXA-UD3
RAM: G.SKILL Ripjaws X Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600
Windows 7 64-bit
It is not overclocked. I have checked temperatures just after gaming and they are always in 40 degree range.
If you need more information lemme know.

 

[damric]

Tell me about your power supply.

 

[x1nvictus7]

OK, I updated my post with all my specs.

 

[damric]

Ok so...

Good PSU model. It might be bad, but we'll try and eliminate other things first since those Capstones rarely give trouble.

You say it's not overheating. I'm fine with that. We'll test it to make sure though.

The UD3. This might be a problem. There are bunch of revisions on this board to fix problems with power delivery. What revision is yours?

Your RAM. We'll need to test each stick.

Your 280x. Are you the original owner? Was this used for mining?

 

[damric]

Oh and what kind of drive are you using? HDD? SSD? Both?

 

[x1nvictus7]

Not sure if this tells you the revision number, but this is the information I have on my motherboard: 1 x GIGABYTE GA-990FXA-UD3 AM3+ AMD 990FX + SB950 SATA 6Gb/s USB 3.0 ATX AMD Motherboard.

How do I test my RAM?

Yes, I am the original owner of the 280x and it has never been used for anything but gaming and solidworks.

My hard drive is an SSD.

Let me know if you need more info!

 

[damric]

The motherboard, download CPU-Z and see if it tells you the revision, otherwise you need to open the case and read it off the corner of the board.

I'll get to the RAM in a few minutes.

What model SSD? (some are real buggers)

 

[x1nvictus7]

On the motherboard it says REV: 4.

My SSD is Kingston SSDNow V300 Series SV300S37A/120G 2.5" 120GB SATA III Internal Solid State Drive .

I would like to add that occasionally on start up, it doesn't load my background fully and the menu does not fully load either. I have to restart when it does this and it goes away.

 

[damric]

Ok well rev 4 is the good version. If it was an earlier one I'd say RMA it, but you should be OK.

The Kingston SSDs are stinkers, but let's focus on memory now.

I need you to download memtest86+ and create a boot disk or pen drive for it. Run the test with both sticks. See if you can complete two full pass cycles with no errors.

 

[x1nvictus7]

Ok I am going to bed right now but I will do this in the morning thanks a bunch!

 

[damric]

Yeah no problem. This will be solved but it's going to take a few hours to get through everything.

 

[x1nvictus7]

Okay, I ran Memtest86 twice, and both times it said: Pass complete, no errors

 

[x1nvictus7]

Also, I was able to catch what my computer is doing on video. The link to the youtube video is below.

https://www.youtube.com/watch?v=JsgKCSkSWa0&feature=youtu.be

 

[damric]

That seems like a bad cable connection somewhere. verify all cable connectors and check for bent pins on the video cable.

 

[x1nvictus7]

Okay, I unplugged and replugged all power cables. I also took my GPU and RAM out of their slots and replaced them to make sure the connection was good. I am going to play a few games of league and see if it happens again. I will let you know. Anything else I should test?

 

[x1nvictus7]

After using it for about an hour and a half the flickering and then freezing happened again. so I don't know if there is something else that could be loose?

 

[damric]

A bad solder connection could act like that.

RMA your graphics card. See if that fixes the problem.

If it doesn't then RMA your PSU.

Then your motherboard.

In that order.

 

[x1nvictus7]

Okay all of my gigabyte stuff has 3 year warranty so i should be fine. One more thing. I read that if your graphics card is failing, you should still be able to push num lock when it locks up and it should still work but if it's your motherboard nothing will work. The entire computer freezes up when it does this. Should I maybe do motherboard first? Sorry to keep bothering you thanks a bunch for the help.

 

[damric]

I'd suspect the graphics card first, then the PSU, then the motherboard based on what we have done in this thread. If you want to try the mobo first, go ahead though. It's quite possible that it could have a bad cap, bad solder joint, or bad inductor.

 

[LaerOz]

It happened to me too and its a 280x. After several tests I got to the conclusion that my problem was on the PSU (btw its a 550 corsair gold). Changing the psu solved the problem for my case (changed from a 550 to 650 corsair, it may be deficient power delivery due the power consumption of the 280x when fully load)

 

[Link97]

It happened to me too and its a 280x. After several tests I got to the conclusion that my problem was on the PSU (btw its a 550 corsair gold). Changing the psu solved the problem for my case (changed from a 550 to 650 corsair, it may be deficient power delivery due the power consumption of the 280x when fully load)

WHAT A COINCIDENCE, i'm having that issue since yesterday with a 280x too, i stumbled upon that old thread and your answer posted 1minute ago.

I hope my psu is faulty too. One of my friend keep telling me it's my mainboard causing trouble. But i had the same issue on another sapphire gpu before, in another rig, but with the same psu.

edit: well, the toms hardware clock is drunk, your answer actually wasn't posted 1 minute ago.