screen is on, no response from either mouse or touchpad, F12 light shows. Everything seems frozen.

hang-the-9

Titan
Moderator
Need details about the system, seems it's a laptop since you are talking about a touchpad. Brand and model? Did this just start out of no-where? Did you try anything already to fix it? Screen is on as in just lit up with no display at all? What happens exactly when you turn on the power?
 

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