Question Screen issues

[panfri3d]

My screen has been having weird bars appearing randomly even on startup. Besides this random bars, the performance does not really suffer and is still able to run with no problems. Is it a hardware issue?

https://imgur.com/a/a6pXyfb

View: https://imgur.com/a/a6pXyfb


Attached is an example

 

[Colif]

not the easiest video to see them in??
especially if you not sure what is normal in game.
i assume its just the ones that come and go

what are specs of the PC?
Do they show up in bios?

 

[JohnBonhamsGhost]

you mean the orange "overlay" shapes?
if not,
show static images of them on different screens, not a video.

 

[panfri3d]

not the easiest video to see them in??
especially if you not sure what is normal in game.
i assume its just the ones that come and go

what are specs of the PC?
Do they show up in bios?

In the video, look at the orange shapes. You can see them kinda split to become bars then go back to normal

 

[Colif]

so what GPU do you have? What is in system?

Does it do it in safe mode? You can't play games but will test if its possibly drivers. or not.

1. go to settings/recovery - click button next to advanced startup
2. this restarts PC in a blue menu
3. choose troubleshoot
4. choose advanced
5. choose startup options
6. click the restart button
7. choose a safe mode (it doesn't matter which) by using number associated with it.
8. Pc will restart and load safe mode

 

[JohnBonhamsGhost]

can see them kinda split to become bars then go back to normal

all i see is blurry orange overlay where burriness increases & decreases slightly.
if these are not part of the game show them on a static screen, not while a game is running.

 

[Colif]

the circle in corner is more obvious, I assume its not meant to behave like it does. the extra lines above it appear at same time as the blurry ones in middle. Its not just the menus, everything does it, its just harder to see the stars doing it.

watch the picture full screen, you can't miss it.

I don't think its the monitor causing it. I would test screen on another PC to be sure.

 

[panfri3d]

the circle in corner is more obvious, I assume its not meant to behave like it does. the extra lines above it appear at same time as the blurry ones in middle. Its not just the menus, everything does it, its just harder to see the stars doing it.

watch the picture full screen, you can't miss it.

I don't think its the monitor causing it. I would test screen on another PC to be sure.

Yup basically. The video is from my laptop's diagnostic program and the whole screen splits into extra lines. It occurs everywhere, from chrome to safe mode to the startup screen. As I was following your instructions, it continues to split into extra lines. I have tried updating my drivers and reinstalling them to no avail

I apologize as I am not the most technically literate person. Thanks

GPU: Intel UHD Graphics 630 / NVIDIA GeForce RTX 2060

 

[Colif]

what make/model laptop is it?

I would get it looked at by a repair store.
it might be the display if it happens in both games and safe mode as since you have 2 GPU in laptop, its unlikely to be both of them at once.
desktop/safe mode use intel gpu
games use the Nvidia one.
both have same results...

 

[JohnBonhamsGhost]

screen has been having weird bars appearing randomly even on startup.

i notice the spaceships in this video also going blurry and then clearing again but i'd have to see it on more than just this one video playing to come to any real conclusion.

i would first try running DDU while in Safe Mode and reinstalling the latest Nvidia driver package.
if this does not clear it up, i would try running just the onboard Intel iGPU.
if the problem persists, try an external display.
if the problem still persists, perform a drive wipe and fresh OS install.

if none of those can clear up the issue, it is a malfunctioning display.

 

[Colif]

i don't know laptops, could be as simple as the connection between laptop and monitor is cause.

 

[JohnBonhamsGhost]

having weird bars

Do they show up in bios?

do they actually show also while in the BIOS?
if so, you can probably just skip all other troubleshooting and figure it is the screen itself.

 

[panfri3d]

do they actually show also while in the BIOS?
if so, you can probably just skip all other troubleshooting and figure it is the screen itself.

Unfortunately that would seem like the case. Well, guess I have to drop by the repair shop. Thank you both of you for your help.