[SOLVED] Seagate 2TB Backup Plus - Incompatible with USB-C - Drive or Interface?

[machineage]

Hi all!

OK - I have a Seagate 2TB Backup Plus Portable Drive, model no: SRD00F1, AKA: STDR2000200

Now this drive works fine with my MacBook Pro 2013. However, it will not work with my MacBook Air M1. Having been told by Apple it may be the lead, I have now tried three leads, and still no cigar.

I then reached out to Seagate. They informed me that this drive is not USB-C compatible, and that is the reason it won’t work. BTW, it does mount, but I can’t drag files to the drive, nor can I erase it, and it ejects itself after around 10-15 seconds.

So I was wondering, is it the HDD itself, or the interface in the enclosure that’s the problem, or both? I wondered if it was the interface, would it work with a newer USB-C compatible enclosure or interface?

Thanks!

 

[AlexTheFern]

Im guessing it probably that its just not compatible with usb c, but dont take my word since im not really sure.

 

[machineage]

Thanks - I wondered if it was the actual drive itself, or the caddy's interface? Could anyone shed any light on this?

Thanks

 

[Nemesia]

Thanks - I wondered if it was the actual drive itself, or the caddy's interface? Could anyone shed any light on this?

Thanks

Hi machineage.

Here is some info on the models of the Backup Plus.

https://imgur.com/a/dm8d4ZN

View: https://imgur.com/a/dm8d4ZN