I have a new Seagate Barracuda LP ST31500541AS 1.5TB 5900 RPM 32MB Cache SATA 3.0Gb/s Hard Drive. This is my second one. The first one I had started to make clicking noises randomly. These clicking noises can be very loud. Also, the hd freezes for a few seconds when it happens sometimes. It took about 3 weeks for the clicking noises to start. They came randomly rather the drive was idle, or if I was surfing the internet. In other wards, this is not from the drive going to sleep and waking up(also, this is my boot drive). The noises were loud enough that I could hear about 7 feet away. I sent that hard drive back and got another of the same model. Now, after 3 weeks of use the clicking noises are begining. It was silent the first 3 weeks. I know it will get worse because that is how my other seagate hd got. what's the chances of this happening twice in a row? This drive(and the one before it) was used as my boot drive and I only use my system for music, internet surfing, and movies so there is no abuse. Is this a known issue of these drive models? Could it have been shipping both times(bubble wrap was used)? Or has Seagate quality hit the floor?
*** ing SEGATE disks before discovering that I'm not alone!
I've bought 2 Seagate Barracuda LP 1.5 TB (ST31500541AS) I've got 3 replacements from resellers, and all started to make click-click after some days.
Now my problem is how can I get my money back from Segate or change the disks with some working models?
Any suggestion?
ciao
sandrokan
I've bought 2 Seagate Barracuda LP 1.5 TB (ST31500541AS) I've got 3 replacements from resellers, and all started to make click-click after some days.
Now my problem is how can I get my money back from Segate or change the disks with some working models?
Any suggestion?
ciao
sandrokan
Seagate needs to step up and fix this problem or they will suffer the fate of Fujitsu and IBM! Considering they don't have SSD offerings to move them into the future they will end up selling off the division and go back to making SCSI drives and maybe externals rebranding the drives of whoever buys them (WD). I'd suggest that if you have stock in STX that you might want to consider selling soon... 😉
indigenous_39
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- Feb 20, 2010
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Hi Guys,
I am yet another unlucky owner of a 1.5TB Seagate AS with click of death problem...
I am about to contact Seagate Support for a replacement, but tbh, I would sooner get a refund from overclockers uk and buy a pair of WD 1.5TB drives..
I am really shocked by this thread... I have used seagate for years and we swear by them at work. where we have over a 1000+ dedicated servers serving websites etc. I really does seem as if the AS series are a much lower quality grade part than you would expect for the money. I am going to have to be very careful in the future about what drive manufacturer I choose to go with, I don't think it will be seagate anymore... ;-(
K
I am yet another unlucky owner of a 1.5TB Seagate AS with click of death problem...
I am about to contact Seagate Support for a replacement, but tbh, I would sooner get a refund from overclockers uk and buy a pair of WD 1.5TB drives..
I am really shocked by this thread... I have used seagate for years and we swear by them at work. where we have over a 1000+ dedicated servers serving websites etc. I really does seem as if the AS series are a much lower quality grade part than you would expect for the money. I am going to have to be very careful in the future about what drive manufacturer I choose to go with, I don't think it will be seagate anymore... ;-(
K
Could it be possible that the "green" drives are merely the drives not good enough to run as a regular 7200.12 ? Although, the WD Green series doesn't seem to have reliability problems like this. You will also note that this series has a THREE (3) YEAR warranty instead of 5 year like I'm used to. I'm hoping it's not the same story as when the warranty was reduced on the Maxtor drives to 1 year from 3. Remember the "thin" Maxtor DiamondMax Plus 8 IDE drives?
marcioscheibel
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- Mar 15, 2010
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I have the same problem "click click click" in BRAZIL! They´re seeling a lot of this cheap drives at very good prices and I bought one of this sad unities. I really trust seagate before. The warranty was amazing, and they prompt say that will replace the defect drive BUT... can I got the data before???? Someone try to replace the BOARD on the disk by another one (still working) to try to recover the datA?????
Please, tell me if you have success recovering the lost DATA after DEATH CLICKING.....
thank YOU
marcio@scheibel.com.br
Please, tell me if you have success recovering the lost DATA after DEATH CLICKING.....
thank YOU
marcio@scheibel.com.br
I seem to be another victim of the Clicking Daemon.
Has anyone tried this firmware update from Seagate:
http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=213915&NewLang=en&Hilite=ST31500541AS
?
Best regards,
Vladimir Petrov
Has anyone tried this firmware update from Seagate:
http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=213915&NewLang=en&Hilite=ST31500541AS
?
Best regards,
Vladimir Petrov
Download Hiren's Boot Disk from the web (just type in "hiren's" -- the latest version is 10.1 I think) and use one of the imaging programs to make images of your OS when you have it configured the way you like. That way, if your drive crashes and you have to get another, you're back in business in under thirty min. The programs are easy to use. Once you find the imaging software you like, search the web for the best price and buy the program -- you'll have a license and a clear conscience and you'll never do without it again. Makes restoring an OS fast and easy.
My personal fav is Ghost.
The difference in the 3 yr. and 5 yr. is simply the difference in purchasing "retail box" vs. "bulk drive."
I don't think the warranty has changed. However, I do know that Seagate released an announcement some time back that some drives were dropping to 3yr. I don't think that this is one, though. In fact, I was unable to find any retail drives that were only 3 yrs. ... but I quit looking when I found that the ones I was interested in were still 5 yrs.
Of course I'm not really interested in Seagate drives anymore, seeing not only these massive failure rates but Seagate's dishonesty in denying a manufacturing problem and refusing to replace with new drives when failure is shortly after purchase.
Seagate is killing their reputation. I won't be surprised if they crash and burn.
Hello, I bought two drives Seagate Low Power 2TB . Both of them start to clicking (probably click of death) after 3 days work. I `ve send it back (warranty) one of them and got brand new one. After 1 week it starts randomly click 
It seems Segate has new problem after 7200.11 SD15 corruption. Be cearful with those drives esspecially when You have impotrant data on it. Just Do backup when You hear - POLAND DR specialist .
It seems Segate has new problem after 7200.11 SD15 corruption. Be cearful with those drives esspecially when You have impotrant data on it. Just Do backup when You hear - POLAND DR specialist .joepro2010
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- Apr 12, 2010
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RE: Seagate Barracuda LP ST31500541AS 1.5TB and loud random clicking noise.
I have the same problem, it seems like it starts after a week or two. This is my second drive fortunately I only backed up one vm at 30GB so far. I guess I will take this back for something else.
Good luck guys. Joe
I have the same problem, it seems like it starts after a week or two. This is my second drive fortunately I only backed up one vm at 30GB so far. I guess I will take this back for something else.
Good luck guys. Joe
I have Buffalo Just Store 1TB External Hard Drive and I have same problem: ocassional repeating clicking noise on boot-up.. this is my second Buffalo external hd with the same problem. And the first one stopped working completely.
I just googled and saw that Buffalo is using Seagate HD's alongside Western Digital and Samsung.
I think I have had bad luck and both of my Buffalo's have had Seagate hd's.
I just googled and saw that Buffalo is using Seagate HD's alongside Western Digital and Samsung.
I think I have had bad luck and both of my Buffalo's have had Seagate hd's.
I am looking for a good PCB for this hard drive, Seagate Barracude LP 1.5 TB
S/N 9XW01HPF
ST31500541AS
P/N 9TN15R-510
Firmware CC34
Date Code 10175
Site Code TK
PCB ID 100536501 REV A
My hard drive is good i just need to replace the PCB board
S/N 9XW01HPF
ST31500541AS
P/N 9TN15R-510
Firmware CC34
Date Code 10175
Site Code TK
PCB ID 100536501 REV A
My hard drive is good i just need to replace the PCB board
curlyman72
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- May 29, 2010
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2 drives
both ST31500541AS
Firmware CC34
1st drive clicking after 2 hours
bought second drive and clicking after 1 week.
Called Seagate, was told to run seatools, clicking as usual, and NO faults detected. Ran advanced and still no issue found. 3 weeks later, drive refuses to be recognized by my mVix media player but I can still see it if connected via USB to the computer.
Seagate claims no issues and no reports of problems (Yeah right...). I just bought a 3rd.. within a few seconds of bootup, clicking!
I'm gonna call Seagate, have them take all 3 of them back... fry's won't take them back saying they have a lot of returns. Its sad, really. I refuse to use WD drives because they never last more than a year for me. This is the first time Seagate quality has come into question.. I still have 9 gig scsi-2 drives running 24hrs a day from 1997!
both ST31500541AS
Firmware CC34
1st drive clicking after 2 hours
bought second drive and clicking after 1 week.
Called Seagate, was told to run seatools, clicking as usual, and NO faults detected. Ran advanced and still no issue found. 3 weeks later, drive refuses to be recognized by my mVix media player but I can still see it if connected via USB to the computer.
Seagate claims no issues and no reports of problems (Yeah right...). I just bought a 3rd.. within a few seconds of bootup, clicking!
I'm gonna call Seagate, have them take all 3 of them back... fry's won't take them back saying they have a lot of returns. Its sad, really. I refuse to use WD drives because they never last more than a year for me. This is the first time Seagate quality has come into question.. I still have 9 gig scsi-2 drives running 24hrs a day from 1997!
I have the same problem as everyone here. 1.5 TB external HD clicking like mad and freezing up while it does this tap routine. My favorite part about this junk drive was the fact that after entering the information about the drive on the seagate website I found that while the drive is only 6 months old, I dont even qualify for a bloody phone call to one of their techs. I was astounded that they would give such inferior customer service. My conclusion is that they are very well aware of the issues they are having and are avoiding accepting any responsibilty since it would require costly replacements and retooling of their system to produce slightly better enclosures.
I was about to pitch the drive in the bin, but decided first to try it in a diff enclosure. I had a 500 GB simpledrive I swapped the HD's out of em and the seagate is behaving like it should. Instead of clicking tapping like a piece of garbage it sits quietly untill used. I am jumping to the conclusion that it is fixed.
Try it out. My thoughts are that seagate cheaped out on the enclosure electronics which cause it to recycle the drive for some unknown. Anyways, giver a try and let me know. I'll keep you up to date on any issues. Cheers.
Oh, and down with seagate!!! I hates em.
OK, update number 1, disk no longer clicks. However, it still has the stutter. Drive searches maddly and stops flow of info untill it seem to have wound down a bit and starts up with the task at hand.
Who knows, I've already spent more time on this than I should, gonna buy a replacment. Any suggestions on a better brand?
I was about to pitch the drive in the bin, but decided first to try it in a diff enclosure. I had a 500 GB simpledrive I swapped the HD's out of em and the seagate is behaving like it should. Instead of clicking tapping like a piece of garbage it sits quietly untill used. I am jumping to the conclusion that it is fixed.
Try it out. My thoughts are that seagate cheaped out on the enclosure electronics which cause it to recycle the drive for some unknown. Anyways, giver a try and let me know. I'll keep you up to date on any issues. Cheers.
Oh, and down with seagate!!! I hates em.
OK, update number 1, disk no longer clicks. However, it still has the stutter. Drive searches maddly and stops flow of info untill it seem to have wound down a bit and starts up with the task at hand.
Who knows, I've already spent more time on this than I should, gonna buy a replacment. Any suggestions on a better brand?
RavinRivie
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- Dec 4, 2009
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I find it funny in the past (90's, early '00s) I was a Maxtor/Seagate guy. I recently had a Seagate 640 GB drive as my main drive with Windows Vista Home Premium 64-bit installed. One day I go to boot up, never gets past the windows loading screen. I try multiple times - no go. Finally, I attempt to recover my install - unfortunately unlike being able to overwrite the corrupt Windows XP install the Vista install I managed to do formatted the drive...so I lost all my data. I was mad but all was well.
So here I am a few months later, same deal is happening again. This time I was PO'ed even more. I saved my data, and began to suspect the hard drive. I ran SeaTools...drive was FUBARed - constantly failed the self tests that affirmed to me that I needed to send the drive in for a replacement. I began to read reviews all over the net talking about Seagate drive failures. Even on my Craigslist I see lots of Refurb Seagate drives for sale...I had to RMA the drive and they sent back a 750 GB in it's place. I did not want to use it...I ended up buying a 500 GB Western Digital Black Label drive - haven't had a problem since. I ended up selling that 750 GB drive on Craigslist...which is probably why all the other Refurb models are on there - no one who had to return a drive wants another Seagate!!
Even when the Seagate failed, I had an older 320 GB Western Digital drive I had been using that was as reliable as ever. After my bad experience with Seagate and seeing how many people have bad drives...I will NEVER buy a Seagate drive again. I think it's funny though as I used to tell people how bad Western Digital drives were (and they did use to be) - I had so many that got the click of death. Funny how things change, now Seagate owns Maxtor and both have had reliability issues and Western Digital has great quality drives now.
I've never sworn off a brand like this, but Seagate has given me too much reason to distrust them anymore. Every drive they make has too many people reporting failures - they are simply not to be trusted anymore. But then again, Seagate doesn't even make 10k RPM drives so Western Digital owns most of that market - they're losing ground in the market to Samsung and other manufacturers. Seriously, Western Digital is the only hard drive I'll ever buy from now on - I do not trust Samsung, Hitachi, or any other manufacturer. Look at the number of people in this thread having the SAME problem...because Seagate quality sucks, they have let quality control fly right out the door. I had an old Western Digital 100 GB in my previous computer and it still worked great when I sold it, the 80 GB Seagate backup drive in it however was noisy - but still worked fine. Again, Seagate has worn all chances they deserve to be given IMO...
So here I am a few months later, same deal is happening again. This time I was PO'ed even more. I saved my data, and began to suspect the hard drive. I ran SeaTools...drive was FUBARed - constantly failed the self tests that affirmed to me that I needed to send the drive in for a replacement. I began to read reviews all over the net talking about Seagate drive failures. Even on my Craigslist I see lots of Refurb Seagate drives for sale...I had to RMA the drive and they sent back a 750 GB in it's place. I did not want to use it...I ended up buying a 500 GB Western Digital Black Label drive - haven't had a problem since. I ended up selling that 750 GB drive on Craigslist...which is probably why all the other Refurb models are on there - no one who had to return a drive wants another Seagate!!
Even when the Seagate failed, I had an older 320 GB Western Digital drive I had been using that was as reliable as ever. After my bad experience with Seagate and seeing how many people have bad drives...I will NEVER buy a Seagate drive again. I think it's funny though as I used to tell people how bad Western Digital drives were (and they did use to be) - I had so many that got the click of death. Funny how things change, now Seagate owns Maxtor and both have had reliability issues and Western Digital has great quality drives now.
I've never sworn off a brand like this, but Seagate has given me too much reason to distrust them anymore. Every drive they make has too many people reporting failures - they are simply not to be trusted anymore. But then again, Seagate doesn't even make 10k RPM drives so Western Digital owns most of that market - they're losing ground in the market to Samsung and other manufacturers. Seriously, Western Digital is the only hard drive I'll ever buy from now on - I do not trust Samsung, Hitachi, or any other manufacturer. Look at the number of people in this thread having the SAME problem...because Seagate quality sucks, they have let quality control fly right out the door. I had an old Western Digital 100 GB in my previous computer and it still worked great when I sold it, the 80 GB Seagate backup drive in it however was noisy - but still worked fine. Again, Seagate has worn all chances they deserve to be given IMO...
CoffeeAddict
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- Jul 21, 2010
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Here's my wonderful story:
100536501 REV A
Barracuda 7200.12 1000 Gbytes
ST31000528AS
Firmware CC34
Date Code: 09384
Bought this drive about a year ago I'd say. All was fine until tonight, wife comes to me says she smells something...I go in and click....click....click....click
******* drive failed. I have an Antec 600+ watt power supply and it runs about 4 other drives so not an issue here.
No clue wtf to do now...I guess I'll spend hours trying to find the same PCB board.
Seagate is a pile. I will no longer buy their drives after seeing all the complaints on the 7200 series. They are built cheap and with cheap engineering. Now what go back to Western Digital after I ditched them a few years ago due to their damn problems? Who knows...hard drives in general just suck these days...built cheaply. It's not what it used to be. Companies want designs out the door (run and design) rather than build in quality and I guess this is what we have to deal with, their ignorance.
100536501 REV A
Barracuda 7200.12 1000 Gbytes
ST31000528AS
Firmware CC34
Date Code: 09384
Bought this drive about a year ago I'd say. All was fine until tonight, wife comes to me says she smells something...I go in and click....click....click....click
******* drive failed. I have an Antec 600+ watt power supply and it runs about 4 other drives so not an issue here.
No clue wtf to do now...I guess I'll spend hours trying to find the same PCB board.
Seagate is a pile. I will no longer buy their drives after seeing all the complaints on the 7200 series. They are built cheap and with cheap engineering. Now what go back to Western Digital after I ditched them a few years ago due to their damn problems? Who knows...hard drives in general just suck these days...built cheaply. It's not what it used to be. Companies want designs out the door (run and design) rather than build in quality and I guess this is what we have to deal with, their ignorance.
ST32000542AS
Seagate BARRACUDA LP drive
5900-RPM SATA
2000 GB
Same problem here, clicking started after about 2 or 3 weeks.
To be perfectly honest the amount of trouble I have to go to to return this drive and have it packed correctly considering it was sent to me by a massive reputable retailer in "warranty voiding" bubble wrap, I don't know if its worth it. Think I might just send it back in the bubble wrap and if they void the warranty I'll just take my business elsewhere. Having the drive replaced with one that's just going to start doing the same thing sounds like more trouble than it's worth anyway.
The comment above about Seagate just losing business from this sums it up perfectly I think, I buy many drives and suggest many many more to others who come to me for PC advice, no more Seagate for me thanks.
Seagate BARRACUDA LP drive
5900-RPM SATA
2000 GB
Same problem here, clicking started after about 2 or 3 weeks.
To be perfectly honest the amount of trouble I have to go to to return this drive and have it packed correctly considering it was sent to me by a massive reputable retailer in "warranty voiding" bubble wrap, I don't know if its worth it. Think I might just send it back in the bubble wrap and if they void the warranty I'll just take my business elsewhere. Having the drive replaced with one that's just going to start doing the same thing sounds like more trouble than it's worth anyway.
The comment above about Seagate just losing business from this sums it up perfectly I think, I buy many drives and suggest many many more to others who come to me for PC advice, no more Seagate for me thanks.
Wow, what a mess. Yep, another clicker here, though mine seemed to last six months or so. Has been clicking and halting or slowing the system for a few days, and it now clicks from boot, and Windows fails to load.
Their web site doesn't seem to recognize my serial number/part number combination -- I wonder if it's an innocent mistake or they're trying to make it more difficult/frustrating to get RMAs in order to discourage people (not an unknown behavior).
Anyway... fluck. For the record, I bought mine from Fry's Electronics in the San Fernando Valley, California, on discount. Bah.
Their web site doesn't seem to recognize my serial number/part number combination -- I wonder if it's an innocent mistake or they're trying to make it more difficult/frustrating to get RMAs in order to discourage people (not an unknown behavior).
Anyway... fluck. For the record, I bought mine from Fry's Electronics in the San Fernando Valley, California, on discount. Bah.
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