seagate bup slim bl usb device was not showed up

[Naw Naw]

Hi, I got a problem in my seagate bup slim bk usb device not detected in my computer. When i plug it, it show light on. It sh

 

[SuperSoph_WD]

Welcome to Tom's Hardware, Naw Naw!

Can you please provide more details about your system? Do have data on that external backup drive of yours?
I'd recommend you check if the HDD is listed in Device Manager and Disk Management in Windows. If it does power up, maybe you should also try changing the USB cable connecting the drive and also plugging it in a different USB port in your computer.

Keep me posted with the details and troubleshooting!
Good luck.
SuperSoph_WD

 

[Naw Naw]

Yeah, I have many data on that. I have already tried
changing cable and port. I also tried on another computer. But it didn't work.

 

[SuperSoph_WD]

Hey there again, Naw Naw!

If the HDD is behaving the same way on different systems, it seems like it might have failed. I'd strongly recommend you consider contacting a professional data recovery company to assist you with retrieving the files from the drive.
I'd also advise you to get in touch with the external drive manufacturer's customer support and let them know about it. If it's still covered by the limited warranty, you might be able to RMA it and get a replacement from them. (Only after you have successfully extracted your files, of course)

In the future, make sure you always keep at least two copies stored in different locations/storage devices! This is the surest way to avoid more data loss!

Best of luck! Hope I was helpful.
SuperSoph_WD