Seagate Ext HDD SHORT DST Fail

[rounakr94]

I have a seagate Slim backup and it fails Seagate Short DST Test, what can i do next.
I tested with SeaTools

 

[atljsf]

apply warranty, nothing more you cn do, and first do backups if still works

 

[rounakr94]

apply warranty, nothing more you cn do, and first do backups if still works

CrystalDiskMark http://imgur.com/a/eiXJY

 

[rounakr94]

I have backed up, but does anyone have any solution

 

[atljsf]

i already gave i to you, why you keep asking? if it is new and already have problems with damaged sectors or it came damaged or you let it fall or hit it while working, or warranty covers that or you guy another

 

[rounakr94]

apply warranty, nothing more you cn do, and first do backups if still works

I did backup in my other external drive. Can you please atleast say what that error means and what C5 error in CrystalDiskInfo means so I can be aware of it as I have a lot of Hdds in my office pc.

 

[atljsf]

yo didn't read any of what i wrote, errors trying to relocate bad sectors

 

[seagate_surfer]

Hi rounakr94,

thank you for using a Seagate drive and we are sorry to hear you are having issues!

As atljsf already pointed out we would need a full SeaTools report on possible drive errors to assist.
Additionally, you do not mention if the drive is still within warranty. If that is the case you can check your warranty HERE, open up a support case and we are happy to help!

 

[rounakr94]

Hi rounakr94,

thank you for using a Seagate drive and we are sorry to hear you are having issues!

As atljsf already pointed out we would need a full SeaTools report on possible drive errors to assist.
Additionally, you do not mention if the drive is still within warranty. If that is the case you can check your warranty HERE, open up a support case and we are happy to help!

Thank you for your reply, my drive was in warranty so i optes for replacement. My new drive is on the way and I should receive it today.