Seagate Goflex Desk 3tb drive - detects at 1st then drops and keeps spinning

[manicmania]

Hello,

My seagate goflex desk 3tb drive has been previously working on another computer, an older Vista one. I've just changed to Windows 7 and now there are problems.

1) Does not detect on startup even when plugged in, I would have to crawl under the desk, take out the usb and connect it to a different port. (Used to auto detect on start up / wake up after sleep & hibernation)

2) Automatically sleeps - which I want - but now, it just doesn't show up on My Computer but the disk is still spinning.

So in order to use it now, I have to manually go and replug it into another usb port. And it doesn't auto power off.

How it worked before on vista:
Shows up on My Computer even when powered down, I would double click and it would wake up (disks would spin) and I can access drive. Then after a couple minutes of being idle, it would power back down.

Any help would be great, thank you!

 

[Boogieman_WD]

Hey manicmania. This sounds like it has to do with the power options of the computer. I'd suggest that you take a look at this here and click on the corresponding OS and follow the instructions:
How to disable power management settings in Windows 8, 7, Vista, and XP so that it doesn't turn off your HDD and you don't have to reconnect it every time you want to use it.

Hope that helps.
Boogieman_WD

 

[manicmania]

Hey Boogieman, thanks fore your response, maybe I should've been a bit clearer on what I wanted the outcome to be.

I do want windows to automatically turn off my harddrive, I don't want it to be on all day.
I want it to act like it did before, where it will show up on My Computer and I can just wake it up by clicking on it.

So what I would like for it to be "fixed" if possible is to:

1) Show up on My Computer - it doesn't unless I go plug it in.
2) Stay on My Computer
3) Automatically shuts off when not in use
4) Be able to wake up after it shuts off.

 

[Boogieman_WD]

So as I understand it - you connect the drive and it shows, after it falls asleep you can't "wake it up" and it's not visible. I'm afraid the settings I gave you in my previous post were for the internal HDD (so disregard them). I'd suggest that you copy the power setting from the old Vista computer to see if that fixes the issue for you. You should also take a look at the USB power setting for "USB Selective Suspend Setting" this allows the computer to turn off USB devices that are idle.