Seagate Momentus 11 beeps then shuts down

[jackson1420]

Hello I am trying to help a good friend recover some data off a hard drive he dropped.

When I plug the drive into my external HDD SATA-to-USB bay the drive spins up and beeps 11 times, with a click sound after each beep. The beeps are coming from the hard drive itself, to confirm any suspicions I hooked up the drive into my laptop and the sound was muffled and I put my ear up to it in my external drive bay to verify.

I've tried searching for the HDD beep codes. I cannot find anything relating to Seagate Momentus HDD beep codes. I found lots of info on BIOS beep codes and videos of Seagate HDDs having the same issue with no solution.

In the Windows Device Manager the driver appears to be installed for the correct drive. Using Diskpart utility I can see the drive, but it says it has 128 PB. The drive is actually 500 GB 2.5". When I select the disk and list partitions it cannot find any partitions.

Reading the HDD in Knoppix, using fdisk -l I could see the drive as a 500 GB disk with 3 partitions [1) System, 2) User defined , 3) User defined]

Mounting the drive unfortunately didn't let me see the files.

Is there anyone who has a Seagate Momentus HDD Beep Code list?

Does anyone have any good suggestions for tools to do a sector-by-sector scan of the HDD? In order to bypass partition table issues?


Thank you for at least reading and your suggestions!!

 

[Shaun o]

To be honest when you drop a Hard drive from a height and it suffers an impact.
The force created even if dropped from a few feet can exceed the G rating the drive can handle.

The result is the read and write heads of the drive are impacted and no longer read or write information from the drive platter.

What you are describing in sound is exactly what you get with a beep and clicking.
The drive heads can no longer read any information on the drives disk platter.

Sometimes you can hear a light squeal also, or a light scraping sound.
But a constant rhythmic clicking of the same duration is the indicator the read and write heads are beyond any sort of trying to fix the drive through software recovery Jackson.

You can try to recover any data on the drive.
But it is more likely you will not, given your description.
So it will be a case of just throwing it in the bin and replacing it with a new drive I would honestly say.

 

[Kurz]

Data Recovery Company is in your future.
I've worked with Gillware on behalf of clients, I would recommend them.
1. Free Diagnostics and Price quote.
2. Easy to get data once they do the work.
3. Price is not horribly high.

 

[jackson1420]

Thank you everyone for your response. I had a feeling the drive was toast. Was just hoping I was forgetting something 🙁

Unfortunately my friend (along with his HDD) is in Germany so I'll see if I can find any HDD recovery services over here. Otherwise if it's important I'll bring the drive to the US next time I am there.

Thanks again everyone!