Downloaded the ISO for ST31000340AS and burned a CD. The update from SD15 to this SD1A went without a hitch, except I had to exit the boot window and the menu listed my drive model along with the others, so you had to pick the drive model again. Probably 2 or 3 different ISO's for the different listed drive models with 3-4 on each ISO.
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SOS : I am having ST3500320AS hard disk & today suddenly the computer is not recognising the Hard Disk. I am having important Data & programs on hard disk which needs to be retreived. I have purchased the drive towards end of november. I have downloaded the latest firmware from the site http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=207951 & also downloaded the ISO to update the firmware.
Please advise will update will solve the problem & will I be able to restore the data ?
Please advise will update will solve the problem & will I be able to restore the data ?
- Jul 24, 2006
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- Jul 24, 2006
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You can give it a try. If it's being seen it might work, but you'll have to just give it a go to find out.
can anyone tell me if the bricking issue is a problem for drives used in external USB cases too, or only for drives that are booted from? I have a ST31000340AS (SD15) as an external drive for backup data, so it has only had maybe 6-7 hours of actual usage..
However I've just noticed while drive sticker tells me its a ST31000340AS, the box it came in says ST310005N1A1AS... and the serial numbers dont match! This is the 2nd time this has happened to me, the first being when I bought 2 750gb for a raid1 work machine, which the boxes both said 7200.11, but one was actually 7200.10 (again wrong serial#)
Are the factory workers in Thailand idiots, with no packaging QC oversight? or is this a scheme to deprive people of warrantying/returning drives, since if they check and see mismatch serials they wont let you return it??
However I've just noticed while drive sticker tells me its a ST31000340AS, the box it came in says ST310005N1A1AS... and the serial numbers dont match! This is the 2nd time this has happened to me, the first being when I bought 2 750gb for a raid1 work machine, which the boxes both said 7200.11, but one was actually 7200.10 (again wrong serial#)
Are the factory workers in Thailand idiots, with no packaging QC oversight? or is this a scheme to deprive people of warrantying/returning drives, since if they check and see mismatch serials they wont let you return it??
I had 2 bricked drives (250GB) and seagate Australia were very helpful in fixing them. They had the drives picked up by DHL, and I got them back within 3 days all in perfect running order. All free of charge.
I've had a terrible problem with reliability of Seagate 7200.10 and 7200.11 drives lately. Specifically, they fail out of RAID all the time. Seagate doesn't say much of anything about this in the public literature, but after multiple RMAs, I contacted them directly and their RMA "Engineer" said that the AS drives were not designed for, and would not be reliable in "Enterprise RAID" which he defined as RAID 5 or RAID 10.
When I pointed out that the RAIDs it was failing out of were on desktops, which these days come with on-board RAID controllers almost universally, he continued to insist that what I was doing was "enterprise".
It's well documented that there are firmware issues, but the real problem is that seagate is selling a product that isn't suitable for a large, and growing, segment of the market: anyone using RAID, and not making it clear that the product won't work reliably in that configuration.
I've been a loyal Seagate customer for decades (all the way back to Shugart Technologies drives in Northstar Horizons), but I have to abandon their products at this point. The combination of disingenuous marketing with testy RMA people (it's the luck of the draw, I've had some who helped, and others who were adamant that it was my fault) means that I can't rely on the things, and I have much better uses for my time than recovering data and waiting for RMAs.
When I pointed out that the RAIDs it was failing out of were on desktops, which these days come with on-board RAID controllers almost universally, he continued to insist that what I was doing was "enterprise".
It's well documented that there are firmware issues, but the real problem is that seagate is selling a product that isn't suitable for a large, and growing, segment of the market: anyone using RAID, and not making it clear that the product won't work reliably in that configuration.
I've been a loyal Seagate customer for decades (all the way back to Shugart Technologies drives in Northstar Horizons), but I have to abandon their products at this point. The combination of disingenuous marketing with testy RMA people (it's the luck of the draw, I've had some who helped, and others who were adamant that it was my fault) means that I can't rely on the things, and I have much better uses for my time than recovering data and waiting for RMAs.
El problema de este disco esta en el firmware de fabrica. Vino fallado. Hace mas de dos años que continuan los problemas ya que aun hay discos en el mercado con el firmware malo.
Lo que hay que hacer es actualizar el firmware antes de que falle. Si ya fallo, no se podra,
Otra opcion para recuperar datos es la de mandar el disco a una empresa de recuperaciones. Yo conozco estas tres por renombre: OnRetrieval, Ontrack y Onrescue.
Si se precisa, llamar y pedir presupuesto.
Saludos
Lo que hay que hacer es actualizar el firmware antes de que falle. Si ya fallo, no se podra,
Otra opcion para recuperar datos es la de mandar el disco a una empresa de recuperaciones. Yo conozco estas tres por renombre: OnRetrieval, Ontrack y Onrescue.
Si se precisa, llamar y pedir presupuesto.
Saludos
Starman202
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Hi my 7200.11 with SD15 firmware 500 GB drives has just bricked and using a ridiculous procedure, I have managed to retrieve the drive with everything intact and securely backed up all data. I see most of the posts go back to 2009 so as at Oct 11, the question is do I apply the SD1A firmware upgrade or not? Any thoughts or experiences?
Starman202
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