Secondary Drive Not Recognized by OS

jillybeaner117

Reputable
Sep 30, 2015
1
0
4,510
I have a 250GB SSD running my OS. I recently added the 1TB WD Blue HDD as a secondary for extra storage. The WD Blue HDD shows up in BIOS and in Device Manager>Disk Drives, but not in File Explorer or Disk Management. Initialize Disk Wizard won't run. Therefore, I can't initialize the drive, give it a letter, or format/partition it. In Device Manager>Properties, it says the device is working properly, but in Device Manager>Events it says it failed to migrate.

Since both drives are SATA, I don't think jumpers and master/slave settings apply.


The only other thing I can think that is might be is a missing driver, but I don't have the mobo manual and I don't even know what driver it is that I'd need, or where to start looking for it.

I've tried using different SATA ports, different SATA cables.
I have a HPE 310t with a MSI 2A9C mobo and an Intel H57 (IbexPeak DH) chipset. I'm running Windows 10.

Why won't my OS recognize the HDD?
 
Solution
go to start > control panel (switch to Classic View) > administrative tools

> computer management > storage : disk management

your second disk will show, but not active(initialized)

need to make active by right clicking on window that represents then drive
then make active partition(drive)
select to create partition (if applicable)
select format (if applicable)

puttynene

Reputable
Oct 29, 2014
99
0
4,660
go to start > control panel (switch to Classic View) > administrative tools

> computer management > storage : disk management

your second disk will show, but not active(initialized)

need to make active by right clicking on window that represents then drive
then make active partition(drive)
select to create partition (if applicable)
select format (if applicable)
 
Solution
Welcome to the community, jillybeaner117!

I'm sorry to hear about your struggles with the WD Blue drive. I have to say pretty good troubleshooting steps so far.
I'd recommend you to go to the motherboard manufacturer's website and search for your model, there you should find all the available drivers and make sure you have updated the SATA/chipset drivers from there.
Another thing that might help is resetting BIOS by re-seating the CMOS battery or resetting the jumper on the mobo. Here you can find these methods explained: http://www.wikihow.com/Reset-Your-BIOS

If you have access to another computer, it's probably a good idea to plug the WD Blue there and see if it will get properly recognized. This way we'll be able to determine the source of the issue.

Hope this helps. Keep me posted! :)
SuperSoph_WD