Selected boot device not available

May 26, 2018
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I run a Dell Precision Workstation T5500.

Today I was backing up one external hard drive to another through the desktop (ie moving the files to the desktop then to the new hard drive)

When I dragged the files from the desktop to the 2nd hard drive the computer crashed. I didn't read the full crash report but it was along the lines of "your computer has been shut down to avoid damage"

I rebooted and have now discovered that my system wont boot.

If I go to the boot device menu it still has "SATA1-" as an option but is missing the numbers that used to come after "SATA1-"

If I select SATA is gives the message "Alert! Failed to detect one or more drives during POST. Strike F1 to continue"

If I press F1 it then gives the message "Selected boot device not available - strike F1 to retry boot"

If I run onboard diagnostics I get
"Error Code 0141.
MSG: Error Code 2000-0141
MSG: Hard Drive - No drive detected"

Has the SSD died or could it be another issue?

Thank you for your help

 



Tried another Sata cable into Port 0 and it didn't even recognise that anything was plugged in.
Tried the original Sata cable into Port 3 and it recognised that something was plugged in but still wouldn't boot