Sending/Receiving faxes with Windows XP

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Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Followed the software loading and set up instructions
from the MS site.
1. When trying to send a fax while in AOL, fax goes into
outbox, does not send. Sign off AOL, fax in outbox will
then send.

2. Try to receive a fax, sender is getting busy signal.
Sender receives busy signal regardless if I'm on AOL or
not. I try the fax receive command, get error message "A
fax call could not be answered. Either the phone had
stopped ringing before the call could be answered or the
fax device is busy."

Certainly I should be able to send and receive faxes
while signed on to AOL, yes? Am I doind something wrong?

Dial up with US Robotics 56k Performance Pro Modem
 
Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

How was it you expected the fax program to use the phone line while you were
dialed up to AOL?
--
Russ Valentine
[MVP-Outlook]
"Saxomaphone" <anonymous@discussions.microsoft.com> wrote in message
news:cab501c48a1a$10cb2cb0$a601280a@phx.gbl...
> Followed the software loading and set up instructions
> from the MS site.
> 1. When trying to send a fax while in AOL, fax goes into
> outbox, does not send. Sign off AOL, fax in outbox will
> then send.
>
> 2. Try to receive a fax, sender is getting busy signal.
> Sender receives busy signal regardless if I'm on AOL or
> not. I try the fax receive command, get error message "A
> fax call could not be answered. Either the phone had
> stopped ringing before the call could be answered or the
> fax device is busy."
>
> Certainly I should be able to send and receive faxes
> while signed on to AOL, yes? Am I doind something wrong?
>
> Dial up with US Robotics 56k Performance Pro Modem
>
>
>
>
 
Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Well, that covers sending, what about receiving Mr. MVP?
>-----Original Message-----
>How was it you expected the fax program to use the phone
line while you were
>dialed up to AOL?
>--
>Russ Valentine
>[MVP-Outlook]
>"Saxomaphone" <anonymous@discussions.microsoft.com>
wrote in message
>news:cab501c48a1a$10cb2cb0$a601280a@phx.gbl...
>> Followed the software loading and set up instructions
>> from the MS site.
>> 1. When trying to send a fax while in AOL, fax goes
into
>> outbox, does not send. Sign off AOL, fax in outbox
will
>> then send.
>>
>> 2. Try to receive a fax, sender is getting busy
signal.
>> Sender receives busy signal regardless if I'm on AOL or
>> not. I try the fax receive command, get error
message "A
>> fax call could not be answered. Either the phone had
>> stopped ringing before the call could be answered or
the
>> fax device is busy."
>>
>> Certainly I should be able to send and receive faxes
>> while signed on to AOL, yes? Am I doind something
wrong?
>>
>> Dial up with US Robotics 56k Performance Pro Modem
>>
>>
>>
>>
>
>
>.
>
 
Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Your assumption was that you should be able to send and receive while dialed
up to AOL is incorrect. You can't. They use the same phone line. If senders
get a busy signal, your modem has not relinquished control of that line.

--
Russ Valentine
[MVP-Outlook]
"Saxomaphone" <anonymous@discussions.microsoft.com> wrote in message
news:377b01c48f6c$5868ce40$a601280a@phx.gbl...
> Well, that covers sending, what about receiving Mr. MVP?
> >-----Original Message-----
> >How was it you expected the fax program to use the phone
> line while you were
> >dialed up to AOL?
> >--
> >Russ Valentine
> >[MVP-Outlook]
> >"Saxomaphone" <anonymous@discussions.microsoft.com>
> wrote in message
> >news:cab501c48a1a$10cb2cb0$a601280a@phx.gbl...
> >> Followed the software loading and set up instructions
> >> from the MS site.
> >> 1. When trying to send a fax while in AOL, fax goes
> into
> >> outbox, does not send. Sign off AOL, fax in outbox
> will
> >> then send.
> >>
> >> 2. Try to receive a fax, sender is getting busy
> signal.
> >> Sender receives busy signal regardless if I'm on AOL or
> >> not. I try the fax receive command, get error
> message "A
> >> fax call could not be answered. Either the phone had
> >> stopped ringing before the call could be answered or
> the
> >> fax device is busy."
> >>
> >> Certainly I should be able to send and receive faxes
> >> while signed on to AOL, yes? Am I doind something
> wrong?
> >>
> >> Dial up with US Robotics 56k Performance Pro Modem
> >>
> >>
> >>
> >>
> >
> >
> >.
> >
 
Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Tried it again while not dialed up to AOL. Sent a fax
fine, someone tried to fax but did not even get a busy
this time, no response at all. Would the modem relinquish
control if not on AOL?
>-----Original Message-----
>Your assumption was that you should be able to send and
receive while dialed
>up to AOL is incorrect. You can't. They use the same
phone line. If senders
>get a busy signal, your modem has not relinquished
control of that line.
>
>--
>Russ Valentine
>[MVP-Outlook]
>"Saxomaphone" <anonymous@discussions.microsoft.com>
wrote in message
>news:377b01c48f6c$5868ce40$a601280a@phx.gbl...
>> Well, that covers sending, what about receiving Mr.
MVP?
>> >-----Original Message-----
>> >How was it you expected the fax program to use the
phone
>> line while you were
>> >dialed up to AOL?
>> >--
>> >Russ Valentine
>> >[MVP-Outlook]
>> >"Saxomaphone" <anonymous@discussions.microsoft.com>
>> wrote in message
>> >news:cab501c48a1a$10cb2cb0$a601280a@phx.gbl...
>> >> Followed the software loading and set up
instructions
>> >> from the MS site.
>> >> 1. When trying to send a fax while in AOL, fax goes
>> into
>> >> outbox, does not send. Sign off AOL, fax in outbox
>> will
>> >> then send.
>> >>
>> >> 2. Try to receive a fax, sender is getting busy
>> signal.
>> >> Sender receives busy signal regardless if I'm on
AOL or
>> >> not. I try the fax receive command, get error
>> message "A
>> >> fax call could not be answered. Either the phone
had
>> >> stopped ringing before the call could be answered or
>> the
>> >> fax device is busy."
>> >>
>> >> Certainly I should be able to send and receive faxes
>> >> while signed on to AOL, yes? Am I doind something
>> wrong?
>> >>
>> >> Dial up with US Robotics 56k Performance Pro Modem
>> >>
>> >>
>> >>
>> >>
>> >
>> >
>> >.
>> >
>
>
>.
>
 
Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Hard to say at this point. The problem could be anywhere. The best way to
start unraveling this would be to make sure your automatic reception
settings for fax are correct and that the Fax Service startup type is set to
"Automatic." Then have someone try to send you a fax immediately after a
clean reboot.
--
Russ Valentine
[MVP-Outlook]
"Saxomaphone" <anonymous@discussions.microsoft.com> wrote in message
news:02d801c48f9a$d006f930$a401280a@phx.gbl...
> Tried it again while not dialed up to AOL. Sent a fax
> fine, someone tried to fax but did not even get a busy
> this time, no response at all. Would the modem relinquish
> control if not on AOL?
>>-----Original Message-----
>>Your assumption was that you should be able to send and
> receive while dialed
>>up to AOL is incorrect. You can't. They use the same
> phone line. If senders
>>get a busy signal, your modem has not relinquished
> control of that line.
>>
>>--
>>Russ Valentine
>>[MVP-Outlook]
>>"Saxomaphone" <anonymous@discussions.microsoft.com>
> wrote in message
>>news:377b01c48f6c$5868ce40$a601280a@phx.gbl...
>>> Well, that covers sending, what about receiving Mr.
> MVP?
>>> >-----Original Message-----
>>> >How was it you expected the fax program to use the
> phone
>>> line while you were
>>> >dialed up to AOL?
>>> >--
>>> >Russ Valentine
>>> >[MVP-Outlook]
>>> >"Saxomaphone" <anonymous@discussions.microsoft.com>
>>> wrote in message
>>> >news:cab501c48a1a$10cb2cb0$a601280a@phx.gbl...
>>> >> Followed the software loading and set up
> instructions
>>> >> from the MS site.
>>> >> 1. When trying to send a fax while in AOL, fax goes
>>> into
>>> >> outbox, does not send. Sign off AOL, fax in outbox
>>> will
>>> >> then send.
>>> >>
>>> >> 2. Try to receive a fax, sender is getting busy
>>> signal.
>>> >> Sender receives busy signal regardless if I'm on
> AOL or
>>> >> not. I try the fax receive command, get error
>>> message "A
>>> >> fax call could not be answered. Either the phone
> had
>>> >> stopped ringing before the call could be answered or
>>> the
>>> >> fax device is busy."
>>> >>
>>> >> Certainly I should be able to send and receive faxes
>>> >> while signed on to AOL, yes? Am I doind something
>>> wrong?
>>> >>
>>> >> Dial up with US Robotics 56k Performance Pro Modem
>>> >>
>>> >>
>>> >>
>>> >>
>>> >
>>> >
>>> >.
>>> >
>>
>>
>>.
>>
 
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