[SOLVED] Shattered case side pannels, glass went inside the case.

[mm1532]

I have an nzxt h500, and i swapped out a defective power supply. When i went to put my side panel on, it just shattered as i was pushing it in for it to lock into place. It shattered all over my desk, and some parts went inside the pc. I made sure to clean all visible parts off my pc, and checked my fans. Even took out my power supply and swept my hand under the case to check for any shards there. Also cleaned some dust and small pieces off the top of my psu.
I turned on my pc, and everything was working fine. I’m just a bit concerned about small shards of glass that may have gone inside either my radiator, gpu fan, or inside the actual psu. Does the glass dust affect stuff like airflow, and make fans or components defective?



I didn't manage to take a picture of where the glass actually ended up inside the case, but i took a picture and circled where the glass landed at in the red circle inside my case.

https://imgur.com/a/nFDH2NX

View: https://imgur.com/gallery/nFDH2NX


Pc works fine. I don't hear any glass shards or crunching sound inside the psu. Used a pit of compressed air on the motherboard pcp slots, and the general area it shattered in just to be safe. Should i assume everything is working properly, and there is no small shards of glass inside any of my components, or should i take out my entire PC, clean the case, and reassemble everything from scratch, because i'm pretty sure aside from the PSU, there shouldn't be any shards anywhere else, and IF it is inside the PSU, i won't even be able to tell, since i don't have experience taking a PSU apart.

 

[ADub35]

If it works and there’s no noises let it be

 

[Gam3r01]

Glass is not conductive so youre fine there, if anything running your hand across the surface was riskier because tiny shards of glass cut hands very easily, and blood would be an issue.
If its working fine, dont worry too much about it. Keep up with regular system cleaning once every few months just to get any residuals out of the case, shouldnt be a problem.

Might wanna contact NZXT as well, in case this is some sort of known issue.

 

[ADub35]

If you wanted to clean up the pc use computer spray, that is safe for all pc parts

 

[Gam3r01]

If you wanted to clean up the pc use computer spray, that is safe for all pc parts

They said in their post they already did

 

[mm1532]

Glass is not conductive so youre fine there, if anything running your hand across the surface was riskier because tiny shards of glass cut hands very easily, and blood would be an issue.
If its working fine, dont worry too much about it. Keep up with regular system cleaning once every few months just to get any residuals out of the case, shouldnt be a problem.

Might wanna contact NZXT as well, in case this is some sort of known issue.

Yes i have contacted NZXT, and they will be sending me a replacement. They even offered my some RGB fans in compensation, and said that if ever in the future my parts become defective, i could send it to them and they could check for the cause of the defect for the product, and if its due to the glass, they would replace the parts for me. Great customer service from NZXT.

I feel like the right thing would've been to take apart my entire pc, but i honestly doubt that me finding shards in any place other than inside the power supply, or radiator fans would matter, since even IF they are inside them, there is no real way for me to get it out, unless i disassemble the whole components, which i don't know how to.

 

[Gam3r01]

Glad to hear NZXT is taking care of their customers, they tend to do quite well.
If anything, taking apart the system might very well introduce glass (if there was any) into more sensitive areas, like PCIe lanes. By leaving it assembled while cleaning you effectively blocked the glass (again, if any) from entering these areas.

 

[mm1532]

Glad to hear NZXT is taking care of their customers, they tend to do quite well.
If anything, taking apart the system might very well introduce glass (if there was any) into more sensitive areas, like PCIe lanes. By leaving it assembled while cleaning you effectively blocked the glass (again, if any) from entering these areas.

That's part of the reason why i didn't want to remove the system. The only thing i did was unscrew my power supply and took it out so i could dust off the glass sitting on top of it. Didn't remove my PSU cables connected to mobo or anything. My main concern was glass dust, or very tiny glass particles going inside my heatsinks.

 

[Mr.Spock]

the glass fragments could build up in the fans/motors causing them to wear out or jam but it's probably best not to disturb them if everything's working. other than running a vacuum on the PSU it's best to leave things alone.

 

[mm1532]

the glass fragments could build up in the fans/motors causing them to wear out or jam but it's probably best not to disturb them if everything's working. other than running a vacuum on the PSU it's best to leave things alone.

Wouldn't vacuuming the psu be a bad idea? Since they still carry current in them even while they are off. If not, it does not seem like a bad option, as its the only part that could potentially have glass in it.

 

[Mr.Spock]

the glass is non-conductive so that should be fine - I'm only suggesting that you vacuum the fragments accessible via the rear vent and avoid any disassembly.

Wouldn't vacuuming the psu be a bad idea? Since they still carry current in them even while they are off. If not, it does not seem like a bad option, as its the only part that could potentially have glass in it.