My shift key is not working as the 'shift' key. When I use the shift key it goes back one page for every time I push it. It isn't my keyboard because I changed it out to make sure and it does the same thing on the other keyboard. I don't have any sticky keys or anything else clicked on when looking at the control panel accessibility options. I can't get into my email because I need to use a symbol, so I'm hoping someone can help me.