Should I buy a razer Kraken 7.1 v2 or a Steel series arctis5

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My son got a Razer Kraken 7.1 Chroma as a gift. USB-wired. Good unit, and he's not using it every day (he's with me every other weekend).

The only problem is that, slightly after a year, it stopped working in Windows. Worked that morning, but not that afternoon. The LEDs light up, but don't shift colors anymore, and Windows device manager reports an error.

Oddly, if I plug it into my Linux box, it works, but the LED still is stuck on its color.

The best I've been able to determine, and this is guesswork, is that there's some specific extra information that Windows is trying to get from it, but a wire might have frayed or that bit of circuitry failed, and it doesn't return that info. Linux I assume, doesn't try to request that...
My son got a Razer Kraken 7.1 Chroma as a gift. USB-wired. Good unit, and he's not using it every day (he's with me every other weekend).

The only problem is that, slightly after a year, it stopped working in Windows. Worked that morning, but not that afternoon. The LEDs light up, but don't shift colors anymore, and Windows device manager reports an error.

Oddly, if I plug it into my Linux box, it works, but the LED still is stuck on its color.

The best I've been able to determine, and this is guesswork, is that there's some specific extra information that Windows is trying to get from it, but a wire might have frayed or that bit of circuitry failed, and it doesn't return that info. Linux I assume, doesn't try to request that bit. Honestly I don't know why.

I can't blame it on a Windows update, either, as I connected it to a Windows machine that had not been powered on in several months, and that machine also had a problem with it.

It's a shame, because it's a great sounding unit, but the hard-wired cable is what I suspect might be the problem. Not sure about the innards.

This is only a sample size of one. I don't know if this is typical of the Razer Kraken units or not, though a friend of mine seems to think it is. Take that with a grain of salt, though.
 
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