[SOLVED] Shutdown while in use

[boredagain99]

First, suddenly pc turns black then locks but it is still open. After a few hours, the pc shutdown while after a few hours while in use. Sleep settings are already turned off. Is it possible that it is overheating?

PC Specs:
Hailan All in One PC
CPU: i5 7th Gen
GPU: Intel Graphics HD 630
RAM: 8 GB
SSD: RAMSTA 240 GB

 

[Ralston18]

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More information needed:

Look in Reliability History and Event Viewer for error codes, etc. that may have been recorded/captured at the times of the pc shutdowns.

Use Task Manager or Resource Monitor to observe system performance. (Use both but only one at a time.)

Watch for any trends that are of an increasing nature and eventually lead to the pc shutting down.