Archived from groups: microsoft.public.games (
More info?)
T R S,
Excellent to hear that. The SW FF2 is a great stick.I am glad you'll be
in business again soon.
Take care,
Joshua Smith
OpenGL Test Lab
Microsoft
-----
Get Secure! www.microsoft.com/security
This posting is provided "AS IS" with no warranties, and confers no rights
"T R S" <TRS@discussions.microsoft.com> wrote in message
news:4788728A-D126-4E6F-8AA9-0231AFE279FA@microsoft.com...
> Hey Joshua,
>
> OMG You're a saint. I followed the link, gave the phone number a call and
> was able to get ahold of a Customer Service Rep w/in 3 minutes. The lady
> simply asked for me to photocopy the bottom of the joystick, send it in
> along
> with a RN# and that they'd get to work on replacing it! I'd almost given
> up
> on ever having my Sidewinder Force Feedback 2 ever again but thanks to you
> (and Microsoft of course) it would appear that I'll be able to enjoy the
> bone
> rattling force feedback action once again.
>
> Thanks a ton!
> T R S
>
> "Joshua Smith [MSFT]" wrote:
>
>> Hi T R S,
>>
>> You should try this link and see if they will help you.
>>
http://support.microsoft.com/default.aspx?scid=kb;en-us;326246 I don't
>> know
>> what the status of that support avenue is anymore since that has been
>> around
>> for some time, but the page says last review was Oct 15, 2004 so I would
>> think you still have a good chance. I have used it in the past to report
>> mice that had stopped functioning and they just sent me a new mouse.
>>
>> Joshua Smith
>> OpenGL Test Lab
>> Microsoft
>> -----
>>
>> Get Secure! www.microsoft.com/security
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights
>>
>> "Jimmy S." <nosp@m.pls> wrote in message
>> news:q0x5e.3321$1j4.3031@news.cpqcorp.net...
>> > Hi,
>> >
>> > What is the cost of a new rumble/feedback stick?
>> > If it's no longer under warrenty, wouldn't it be a
>> > lot easier and less expensive to replace it instead?
>> >
>> > P.S.: If you're not already doing so, make sure
>> > to use a power spike/surge protector or a UPS
>> > since it seems you leave your PC on all day.
🙂
>> >
>> > --
>> > Cheers, Windows XP MVP Shell / User
>> > Jimmy S.
http://mvp.support.microsoft.com
>> >
>> > Game FAQs:
;gms]http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
>> > Visit my MSN Zone.com and Gaming Help Site:
>> >
http://mvps.org/nibblesnbits
>> > MS Assisted Support:
>> >
http://support.microsoft.com/select/?target=assistance
>> > My advice is donated "AS IS" without warranty; nor do I confer any
>> > rights.
>> > _________________________________________________________
>> >
>> > "T R S" <T R S@discussions.microsoft.com> wrote in message
>> > news:2C879E9C-A7DC-4BE0-B7C6-66C196C38959@microsoft.com...
>> > |I bought a MS SideWinder Force Feedback 2 Joystick several years ago
>> > and
>> > | about 1 year into owning it (and after having played no more than 20
>> > games
>> > | with it) I came home to find the thing hot to the touch and
>> > unresponsive. I
>> > | unplugged it from the wall to let it cool down, but when I tried to
>> > plug
>> > it
>> > | in again--nothing. Not even when I plug it into the USB port does it
>> > light
>> > | up. I spent many many dollars on the joystick and it worked great...
>> > for a
>> > | while. So my question is,
>> > | does anybody know of how I can go about getting my joystick fixed? I
>> > tried
>> > | to email Microsoft about it but apparently they no longer support
>> > Sidewinder
>> > | Joysticks?? I'm not sure that I'd trust a local repair shop to go
>> > prying the
>> > | thing open just to find that replacement parts are unavailable so...
>> > does
>> > | anybody have suggestions?
>> >
>> >
>>
>>
>>
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