Problem: One of the devices that is continuously connected to my wireless network (via a WiFi Access Point) periodically develops a problem communicating with the local network. The device in question does not access the internet; all communication from/to the device is to a single other device. The communication problem is isolated to communications between a Control 4 NEEO WiFi remote control and a Control 4 EA3 processor. The reason why I am posting a device specific issue to a WiFi forum is because of the following:
I am seeking assistance with addressing the fact that a single device periodically develops connection/communication issues (slow/unresponsive) with local communications (no internet access involved in this issue). I'd like to find a solution other than periodically rebooting the Netgear WAC720 Access Point to resolve a local communication issue between two devices. The network (both LAN and WiFi) perform very well under all tests that I've conducted; that is, there are no evident broader issues aside from the periodic problems with the Control4 NEOO remote's WiFi connection. More specifically, when the communication issues present with the Control4 NEOO remote's WiFi connection, other devices connected to the same AP have good/excellent/as expected throughput.
WiFi Access Point: Netgear WAC720 802.11ac 2x2 Wireless Access Point (latest firmware; does NOT perform DHCP)
Managed Switch: Netgear 28PT GE POE Smart Switch (latest firmware)
Router: Bell MTS Fibe Home Hub provided by ISP (used for DHCP and WAN; not used for WiFi access; wireless radios switched OFF)
Problem Device: Control4 NEEO remote, which is connected by 2.4GHz WiFi has difficulty connecting to a Control4 EA3, which is connected by Cat 6 Ethernet)
- Restarting/rebooting the Control4 NEEO WiFi remote does NOT improve/fix the communication delay/problems
- Restarting/rebooting the Control4 EA3 processor does NOT improve/fix the connectivity issue
- Restarting/rebooting the Netgear WAC720 access point consistently resolves the issue, albeit temporarily (i.e. there is a radical improvement in response from the remote and absence of error message immediately after rebooting the AP)
I am seeking assistance with addressing the fact that a single device periodically develops connection/communication issues (slow/unresponsive) with local communications (no internet access involved in this issue). I'd like to find a solution other than periodically rebooting the Netgear WAC720 Access Point to resolve a local communication issue between two devices. The network (both LAN and WiFi) perform very well under all tests that I've conducted; that is, there are no evident broader issues aside from the periodic problems with the Control4 NEOO remote's WiFi connection. More specifically, when the communication issues present with the Control4 NEOO remote's WiFi connection, other devices connected to the same AP have good/excellent/as expected throughput.
WiFi Access Point: Netgear WAC720 802.11ac 2x2 Wireless Access Point (latest firmware; does NOT perform DHCP)
Managed Switch: Netgear 28PT GE POE Smart Switch (latest firmware)
Router: Bell MTS Fibe Home Hub provided by ISP (used for DHCP and WAN; not used for WiFi access; wireless radios switched OFF)
Problem Device: Control4 NEEO remote, which is connected by 2.4GHz WiFi has difficulty connecting to a Control4 EA3, which is connected by Cat 6 Ethernet)