Hi!
I got a Dell Studio 1558 that runs Win 7 64-bit OS.
A DVD got stuck in it's slotload DVD RW (TSST TS-T633C 12.7mm Slotload 8x DVDRW). The DVD is not coming out despite pressing the eject button on the keyboard repeatedly. Also, tried re-installing the DVD RW drivers many times but to no avail.
Since it is a slot load type drive, I am not sure how to eject it. Can't even make out if it's a hardware or software issue.
The following message pops-up on my screen, when I try to eject the DVD.
"An error occurred while ejecting DVD RW Drive (F):"
Also, I am not able to read the contents of the DVD. This is the message that pops-up: "Please insert a disc into the drive(F)".
Please help me resolve this issue.
I got a Dell Studio 1558 that runs Win 7 64-bit OS.
A DVD got stuck in it's slotload DVD RW (TSST TS-T633C 12.7mm Slotload 8x DVDRW). The DVD is not coming out despite pressing the eject button on the keyboard repeatedly. Also, tried re-installing the DVD RW drivers many times but to no avail.
Since it is a slot load type drive, I am not sure how to eject it. Can't even make out if it's a hardware or software issue.
The following message pops-up on my screen, when I try to eject the DVD.
"An error occurred while ejecting DVD RW Drive (F):"
Also, I am not able to read the contents of the DVD. This is the message that pops-up: "Please insert a disc into the drive(F)".
Please help me resolve this issue.