Slow DSL Speeds, Help!!

[RayMel1]

I have had SCBGLOBAL.NET DSL since about 2003. I am currently using a Speedstream 4100 modem. For some reason, my speeds have plummeted to unacceptable speeds. I have changed modems (same kind) cleaned the ends of each line. I am now coming here hoping for some hope. I am about to switch to Comcast as i just can't take this hassle any more.



ok, i just changed the old phone line from the wall to the dsl modem, i also changed the ethernet cord from the modem to the router. IT SEEMS that if i mess with the phoneline dsl connection, on the wall, that my ping can increase as well as my total speed back up to just over 5Mbps.


At this moment its only at 1.31Mbps and since I have changed the cords as well as the modem, I have to wonder if MAYBE the box on the wall for the phone line/dsl is going bad?Maybe I should change it out?


Also, since I do not have a landline phone on that exact spot and am only using the box on the wall for DSL what it really matters if I have a DSL Filter on that line or not? The dsl seems to work with or without a filter on that box.


Any help here from anyone would be appreciated!

 

[Pyree]

Oh, also it is a good idea to cut the corroded bit of copper wire off and expose the new shiny bit to connect to your connector if there is excess of wire for you to do so.

 

[RayMel1]

thanks for the tip!

 

[scout_03]

and a video to do it http://www.youtube.com/watch?v=5kIVgIyj0pU&feature=related

 

[photonboy]

Hi.
While I suspect your problem may be EXTERNAL to your house, you may wish to try:

1) http://www.speedtest.net/, then
2) unhook ALL phone devices (even filters) except your MODEM, then
3) REPEAT #1

After this, try the above AGAIN with your MODEM in a completely different phone jack.

 

[RayMel1]

Hi.
While I suspect your problem may be EXTERNAL to your house, you may wish to try:

1) http://www.speedtest.net/, then
2) unhook ALL phone devices (even filters) except your MODEM, then
3) REPEAT #1

After this, try the above AGAIN with your MODEM in a completely different phone jack.

funny thing is, that if i try at speedtest.net, i get a latency error and it wont do anything else, but if i go to http://www.att.com/speedtest/ it shows at least something. wierd.

 

[scout_03]

one thing you could do is to get one of those jack box and connect directly where the phone line comes in the house after test the speed of your modem connected directly to this jack so you will know that inside cable are or or not

 

[photonboy]

Call your Internet Provider.
They can run a certain amount of diagnostics from their location and will send out someone to your house if needed.

The call will take a LONG time (maybe over an hour). They'll also ask you to check that all phone filters are connected so maybe do that first.

 

[RayMel1]

i am awaiting a new wireless router to see if that will help much. my old Belkin may be going bad....

 

[RayMel1]

cancelled the new router and replaced both modem and router with a DGN1000 combo. My speeds and connection have never been better now! ATT was very little help at all.

 

[scout_03]

good that everything work have fun

 

[Pyree]

That's good. Could be your line got a bit more deteriorated and your old modem can't sync. Some chipset sync better than others on noisy line.