Small issue: explorer.exe/logoff sound.

[AlainB]

Greetings everybody,

I've been searching for a solution to this issue for quite some time and the search results here didn't really help my cause as of yet, hence why I've created this thread. Pardon me if I missed a possible solution.

So basically this is my issue: If I log onto my notebook (which runs Windows 7 Professional x64), several problems seem to occur after logging into my account. If I try to change my volume in the volume manager (taskbar, right-bottom corner), it won't respond anymore and basically forces me to close and restart the application. The same thing happens for my media player (Winamp) - if I want to play a song, it freezes and forces me to shut it down (restarting Winamp doesn't help). And this also seems to happen when viewing a video on YouTube. Once it has finished loading, the video doesn't respond and causes my FireFox to not respond either, which eventually, forces me to shut that down as well.

I've also noticed that when trying to shut down or restart my computer, the following message pops up. I don't remember the exact message, but it's something along these lines.

"Waiting to play logoff sound (explorer.exe)".

However, I'd like to note that this problem doesn't occur every time. It only happens 6 out of 10 times or so. And no, I'm not using a sound/logoff .wav file that is longer than 10 seconds. I use the default, which is less. I haven't installed drivers manually either - Windows 7 seemed to do that automatically.

I'd greatly appreciate any assistance in regards to this issue as it's kind of annoying me most of the time.




Yours Sincerely,
Alain B.

 

[Wikiality]

After dealing with this problem for a while now, I notice that my browser (Firefox & IE) will freeze (requiring a force close/end task) when trying to view streaming videos (youtube) or flash player stuff (killsometime, collegehumor, even futureshop). But normally when this happens, if I reboot, the problem goes away. It's like sometimes when I turn the laptop on, something doesn't load properly.

EDIT: There's two thing you could do or you could do both...

#1: Disabling the IDC PC Audio codec fixed it for me. 1. Start Menu -> Run* -> Type 'msconfig' -> OK -> Startup -> Uncheck 'IDC PC Audio' ->Apply -> OK -> Reboot PC 2. Sound Settings** -> Highlight 'Speakers/Headphones' -> Properties -> Enhancements -> Check 'Disable All Enhancements' -> Apply -> OK 3. Highlight 'Independent (R.T.C.) Headphones' -> Properties -> Enhancements -> Check 'Disable All Enhancements' -> Apply -> OK -> OK

Credit goes to bvilleblows
Link: http://tinyurl.com/y73denz

#2:There's some patch that fixes flash in IE and FF. Only x64 Windows 7 or Vista.
Link:http://thetechangel.com/blogberry/2010/01/firefox-flash-fix-for-windows-64-bit/

 

[newcougar]

Tried researching any further updated drivers from the IDT website - but they simply tell you to go to the person who sold you the computer to get the updated drivers. So that's a dead end.

Scanned my computer using the "SFC /scannow" command prompt. This actually "found corrupt files but was unable to fix some of them". When I go to view the log, it states "tcpmon.ini" is the corrupt system file, but it cannot replace it because "the source file in store is also corrupted". This is surprising to me because my laptop is new (1 month old). Anyways, I have no idea how to fix this problem (or if it's even related to the problem on topic) with doing a system restore to factory settings. *groan* Anyone else have a corrupt tcpmon.ini file?

 

[anandprasad29]

have a dell studio 15 with win 7 64 and have the exact same problem.. cant get around it using any of these methods..
it tells me i need to use elevated methods when using cmd or that i dont have priveleges.. which is strange considering i'm the admin and the only user!! HELP!

 

[newcougar]

^^^ I don't know what methods your trying to use, but when you using the command prompt (cmd) to do anything that requires administrator privileges, you need to run cmd as an administrator. You have to navigate to your system32 folder (under your windows folder) and find the cmd.exe. Right-click that and run as administrator.

Another update to the IDT audio device has been posted on the Dell website (Driver date Apr.5th, 2010) that states it has new support for Vista & 7. But I'm experiencing the same issue as before. When I run the update program, it doesn't update the driver. I tried what I did last time to get it to work, and still no luck. Really frustrating. Anyone else have any luck updating this driver?

 

[anandprasad29]

Mine doesn't have that problem anymore!!! i'm not sure what i did to cause that though.. basically i updated my bios and all drivers and voila! i have a 100% track record since!!

 

[Guest]

Mine doesn't have that problem anymore!!! i'm not sure what i did to cause that though.. basically i updated my bios and all drivers and voila! i have a 100% track record since!!

where do i get the updated bios for dell studio xps 16????????

please answer, hope thats the answer to the issue

 

[Guest]

Hi

I have had the same problem with a toshiba satalite T135-s1309 windows 7 32-bit

The sound driver was causing the problem,

after downloading a new driver from toshiba the problem has been solved

 

[Anthony-77]

I have this very same problem. Dell Notebook Windows 7. I have yet to find a solution.
If anyone knows how to fix it please tell me.

 

[Mousemonkey]

This topic has been closed by Mousemonkey