Question Smart Failure Detected/Spin Retry Count

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UberStranger99

UberStranger99

Oct 4, 2024
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Hi,

I started getting a "SMART Failure Detected" error on my old Hard Drive about a week back, so I replaced it with a brand new "Seagate Barracuda Compute 2TB Sata Drive" and got the same message about a day after installing it. So I replaced it again as it was under warranty as I thought maybe they sent me a dud, same issue again.

I have checked the drive with "CrystalDiskInfo" and its says it's an error with "Spin Retry Count".

What could be wrong? It can't be that the hard drives are bad right?.. as I've tried multiple drives, including 2 brand new Seagate drives with no luck.

Anyone got any ideas.

P.S.. I am also getting a beep code, 2 beeps, pause, and 2 more beeps.

Thanks 😊
 
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Lutfij

Lutfij

Titan
Moderator
Oct 7, 2009
57,046
5,561
178,440
Welcome to the forums, newcomer!

P.S.. I am also getting a beep code, 2 beeps, pause, and 2 more beeps.
You mean the motherboard's beep code? If so, you should specify the make and model of your motherboard. Include the BIOS version for said motherboard.

On second thoughts, please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.

What could be wrong? It can't be that the hard drives are bad right?
There's a chance you were dealt with drives that came from the same batch.
 
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UberStranger99

UberStranger99

Oct 4, 2024
13
0
10
CPU: AMD Ryzen 7 5800X3D 8-Core
Cooler: Lian Li Galahad II Trinity 240 ARGB AIO Liquid CPU Cooler
Motherboard: ASUS ROG Strix B550-F Gaming WIFI II
RAM: Corsair CMG32GX4M2E3200C16 32GB
SSD/HDD:
SSD 1 - WDC WDS500G2B0C-00PXH0 : 500.1 GB
SSD 2 - CT2000P3SSD8 : 2000.3 GB (Both SSD are NVME)
SATA HDD: ST2000DM008-2UB102 : 2000.3 GB (This is the drive with the error)
GPU: NVIDIA GeForce RTX 3060 Ti Tuf Gaming V2
Chassis: Corsair 5000d Airflow
OS: 64-bit, Windows 11 Home, 23H2, build: 22631.4169
Monitor: AW2521HFL

I am currently running a chkdsk on my drive atm, so will let you know if that finds anything wrong and give you my psu model when that finishes, as I can't open the case atm.
 
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SkyNetRising

SkyNetRising

Titan
Jan 4, 2016
31,259
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126,640
UberStranger99 said:
I have checked the drive with "CrystalDiskInfo" and its says it's an error with "Spin Retry Count".
SATA HDD: ST2000DM008-2UB102 : 2000.3 GB (This is the drive with the error)
Click to expand...
Can you show a screenshot from HDtune health?
(upload to imgur.com and post link)

Seagate Barracudas are generally a bad choice. Those all are SMR drives with inconsistent write performance.
(except small models 1TB and below)
 
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UberStranger99

UberStranger99

Oct 4, 2024
13
0
10
SkyNetRising said:
Can you show a screenshot from HDtune health?
(upload to imgur.com and post link)

Seagate Barracudas are generally a bad choice. Those all are SMR drives with inconsistent write performance.
(except small models 1TB and below)
Click to expand...
Oh okay. What hardrive would you suggest? I'm at a gig atm, but I'll post a photo tomorrow
 
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F

fzabkar

Judicious
Sep 22, 2010
9,542
793
36,390
I wasn't the one who requested your SMART attribute data, but I can see that the raw value is 0. This suggests to me that Seagate's SMART coding is buggy, so that in turn makes the report unreliable.

I don't know what to suggest other than to ignore the errors, or request a different model as a warranty replacement, if that is at all possible.

The raw value of the spin-up time (0 seconds) is also absurd.
 
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