Question Smart Failure Detected/Spin Retry Count

[UberStranger99]

Hi,

I started getting a "SMART Failure Detected" error on my old Hard Drive about a week back, so I replaced it with a brand new "Seagate Barracuda Compute 2TB Sata Drive" and got the same message about a day after installing it. So I replaced it again as it was under warranty as I thought maybe they sent me a dud, same issue again.

I have checked the drive with "CrystalDiskInfo" and its says it's an error with "Spin Retry Count".

What could be wrong? It can't be that the hard drives are bad right?.. as I've tried multiple drives, including 2 brand new Seagate drives with no luck.

Anyone got any ideas.

P.S.. I am also getting a beep code, 2 beeps, pause, and 2 more beeps.

Thanks 😊

 

[Lutfij]

Welcome to the forums, newcomer!

P.S.. I am also getting a beep code, 2 beeps, pause, and 2 more beeps.
You mean the motherboard's beep code? If so, you should specify the make and model of your motherboard. Include the BIOS version for said motherboard.

On second thoughts, please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.

What could be wrong? It can't be that the hard drives are bad right?
There's a chance you were dealt with drives that came from the same batch.

 

[UberStranger99]

CPU: AMD Ryzen 7 5800X3D 8-Core
Cooler: Lian Li Galahad II Trinity 240 ARGB AIO Liquid CPU Cooler
Motherboard: ASUS ROG Strix B550-F Gaming WIFI II
RAM: Corsair CMG32GX4M2E3200C16 32GB
SSD/HDD:
SSD 1 - WDC WDS500G2B0C-00PXH0 : 500.1 GB
SSD 2 - CT2000P3SSD8 : 2000.3 GB (Both SSD are NVME)
SATA HDD: ST2000DM008-2UB102 : 2000.3 GB (This is the drive with the error)
GPU: NVIDIA GeForce RTX 3060 Ti Tuf Gaming V2
Chassis: Corsair 5000d Airflow
OS: 64-bit, Windows 11 Home, 23H2, build: 22631.4169
Monitor: AW2521HFL

I am currently running a chkdsk on my drive atm, so will let you know if that finds anything wrong and give you my psu model when that finishes, as I can't open the case atm.

 

[UberStranger99]

Oh and sorry, forgot to mention bios version is 3607, dated, 03/22/24

 

[UberStranger99]

The chkdsk has finished and found no bad sectors and no problems

 

[UberStranger99]

My power supply is a Corsair RM750. It's about 1 and a half years old

 

[SkyNetRising]

I have checked the drive with "CrystalDiskInfo" and its says it's an error with "Spin Retry Count".
SATA HDD: ST2000DM008-2UB102 : 2000.3 GB (This is the drive with the error)

Can you show a screenshot from HDtune health?
(upload to imgur.com and post link)

Seagate Barracudas are generally a bad choice. Those all are SMR drives with inconsistent write performance.
(except small models 1TB and below)

 

[UberStranger99]

Can you show a screenshot from HDtune health?
(upload to imgur.com and post link)

Seagate Barracudas are generally a bad choice. Those all are SMR drives with inconsistent write performance.
(except small models 1TB and below)

Oh okay. What hardrive would you suggest? I'm at a gig atm, but I'll post a photo tomorrow

 

[SkyNetRising]

What hardrive would you suggest?

Any that are not SMR. You have to check each model.

If you're into Seagate, then Barracuda Pro, Skyhawk, Ironwolf.
WD - Red, Purple.

 

[UberStranger99]

No worries. I'll look into that. Thanks for your help

 

[fzabkar]

Can you measure the voltage at the 12V pins of the SATA connector? That's the supply that powers the spindle motor.

 

[UberStranger99]

Can you measure the voltage at the 12V pins of the SATA connector? That's the supply that powers the spindle motor.

Is that on the mobo, or power supply?