- Dec 22, 2014
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I installed smartctl on Windows 10 and performed a three tests on my 3tb Seagate Barracude drive.
All three tests, conveyance, short, and long report a status of Completed: read failure. I need a little help figuring out what to do next. I've already removed the files that I care about from the drive with no issues.
=== START OF READ SMART DATA SECTION ===
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Extended offline Completed: read failure 90% 15714 3290504936
# 2 Short offline Completed: read failure 90% 15714 3290504936
# 3 Conveyance offline Completed: read failure 90% 15714 3290504936
The Full SMART information:
C:\WINDOWS\system32>smartctl -a /dev/sda
smartctl 6.6 2017-11-05 r4594 [x86_64-w64-mingw32-w10-1709] (sf-6.6-1)
Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF INFORMATION SECTION ===
Model Family: Seagate Barracuda 7200.14 (AF)
Device Model: ST3000DM001-9YN166
Serial Number: W1F078ZB
LU WWN Device Id: 5 000c50 045415766
Firmware Version: CC4C
User Capacity: 3,000,592,982,016 bytes [3.00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 7200 rpm
Device is: In smartctl database [for details use: -P show]
ATA Version is: ATA8-ACS T13/1699-D revision 4
SATA Version is: SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is: Wed Jun 06 16:43:28 2018 PDT
==> WARNING: A firmware update for this drive is available,
see the following Seagate web pages:
http://knowledge.seagate.com/articles/en_US/FAQ/207931en
http://knowledge.seagate.com/articles/en_US/FAQ/223651en
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 121) The previous self-test completed having
the read element of the test failed.
Total time to complete Offline
data collection: ( 575) seconds.
Offline data collection
capabilities: (0x73) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
No Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 343) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x3085) SCT Status supported.
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 117 083 006 Pre-fail Always - 125754672
3 Spin_Up_Time 0x0003 092 092 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 096 096 020 Old_age Always - 4314
5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always - 0
7 Seek_Error_Rate 0x000f 057 040 030 Pre-fail Always - 1202721613643
9 Power_On_Hours 0x0032 083 083 000 Old_age Always - 15715
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 098 098 020 Old_age Always - 2423
183 Runtime_Bad_Block 0x0032 098 098 000 Old_age Always - 2
184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
187 Reported_Uncorrect 0x0032 001 001 000 Old_age Always - 562
188 Command_Timeout 0x0032 100 096 000 Old_age Always - 3 5 11
189 High_Fly_Writes 0x003a 076 076 000 Old_age Always - 24
190 Airflow_Temperature_Cel 0x0022 064 057 045 Old_age Always - 36 (Min/Max 21/42)
191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 0
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 234
193 Load_Cycle_Count 0x0032 068 068 000 Old_age Always - 65767
194 Temperature_Celsius 0x0022 036 043 000 Old_age Always - 36 (0 14 0 0 0)
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 32
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 32
199 UDMA_CRC_Error_Count 0x003e 200 194 000 Old_age Always - 17
240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 10526h+40m+50.433s
241 Total_LBAs_Written 0x0000 100 253 000 Old_age Offline - 56188112412914
242 Total_LBAs_Read 0x0000 100 253 000 Old_age Offline - 121607575610604
SMART Error Log Version: 1
ATA Error Count: 558 (device log contains only the most recent five errors)
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.
Error 558 occurred at disk power-on lifetime: 15645 hours (651 days + 21 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 ff ff ff 0f Error: UNC at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 00 80 ff ff ff 4f 00 04:05:32.808 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 04:05:32.808 READ FPDMA QUEUED
61 00 10 88 b9 62 40 00 04:05:32.807 WRITE FPDMA QUEUED
ea 00 00 00 00 00 a0 00 04:05:32.807 FLUSH CACHE EXT
b0 d0 01 01 4f c2 a0 00 04:05:32.752 SMART READ DATA
Error 557 occurred at disk power-on lifetime: 15645 hours (651 days + 21 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 ff ff ff 0f Error: UNC at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 00 00 ff ff ff 4f 00 04:05:29.832 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 04:05:29.832 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 04:05:29.832 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 04:05:29.832 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 04:05:29.832 READ FPDMA QUEUED
Error 556 occurred at disk power-on lifetime: 15645 hours (651 days + 21 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 ff ff ff 0f Error: WP at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
61 00 08 e0 4d 5d 40 00 04:05:26.774 WRITE FPDMA QUEUED
60 00 00 ff ff ff 4f 00 04:05:26.774 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 04:05:26.773 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 04:05:26.773 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 04:05:26.773 READ FPDMA QUEUED
Error 555 occurred at disk power-on lifetime: 15645 hours (651 days + 21 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 ff ff ff 0f Error: UNC at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 00 80 ff ff ff 4f 00 04:05:23.705 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 04:05:23.704 READ FPDMA QUEUED
61 00 38 38 fc 64 40 00 04:05:23.548 WRITE FPDMA QUEUED
61 00 08 20 fc 64 40 00 04:05:23.548 WRITE FPDMA QUEUED
61 00 20 f8 fb 64 40 00 04:05:23.548 WRITE FPDMA QUEUED
Error 554 occurred at disk power-on lifetime: 15645 hours (651 days + 21 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 ff ff ff 0f Error: UNC at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 00 80 ff ff ff 4f 00 04:05:15.042 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 04:05:15.041 READ FPDMA QUEUED
61 00 c0 ff ff ff 4f 00 04:05:15.040 WRITE FPDMA QUEUED
61 00 00 ff ff ff 4f 00 04:05:15.040 WRITE FPDMA QUEUED
60 00 c0 ff ff ff 4f 00 04:05:15.034 READ FPDMA QUEUED
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Extended offline Completed: read failure 90% 15714 3290504936
# 2 Short offline Completed: read failure 90% 15714 3290504936
# 3 Conveyance offline Completed: read failure 90% 15714 3290504936
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
All three tests, conveyance, short, and long report a status of Completed: read failure. I need a little help figuring out what to do next. I've already removed the files that I care about from the drive with no issues.
=== START OF READ SMART DATA SECTION ===
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Extended offline Completed: read failure 90% 15714 3290504936
# 2 Short offline Completed: read failure 90% 15714 3290504936
# 3 Conveyance offline Completed: read failure 90% 15714 3290504936
The Full SMART information:
C:\WINDOWS\system32>smartctl -a /dev/sda
smartctl 6.6 2017-11-05 r4594 [x86_64-w64-mingw32-w10-1709] (sf-6.6-1)
Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF INFORMATION SECTION ===
Model Family: Seagate Barracuda 7200.14 (AF)
Device Model: ST3000DM001-9YN166
Serial Number: W1F078ZB
LU WWN Device Id: 5 000c50 045415766
Firmware Version: CC4C
User Capacity: 3,000,592,982,016 bytes [3.00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 7200 rpm
Device is: In smartctl database [for details use: -P show]
ATA Version is: ATA8-ACS T13/1699-D revision 4
SATA Version is: SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is: Wed Jun 06 16:43:28 2018 PDT
==> WARNING: A firmware update for this drive is available,
see the following Seagate web pages:
http://knowledge.seagate.com/articles/en_US/FAQ/207931en
http://knowledge.seagate.com/articles/en_US/FAQ/223651en
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 121) The previous self-test completed having
the read element of the test failed.
Total time to complete Offline
data collection: ( 575) seconds.
Offline data collection
capabilities: (0x73) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
No Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 343) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x3085) SCT Status supported.
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 117 083 006 Pre-fail Always - 125754672
3 Spin_Up_Time 0x0003 092 092 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 096 096 020 Old_age Always - 4314
5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always - 0
7 Seek_Error_Rate 0x000f 057 040 030 Pre-fail Always - 1202721613643
9 Power_On_Hours 0x0032 083 083 000 Old_age Always - 15715
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 098 098 020 Old_age Always - 2423
183 Runtime_Bad_Block 0x0032 098 098 000 Old_age Always - 2
184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
187 Reported_Uncorrect 0x0032 001 001 000 Old_age Always - 562
188 Command_Timeout 0x0032 100 096 000 Old_age Always - 3 5 11
189 High_Fly_Writes 0x003a 076 076 000 Old_age Always - 24
190 Airflow_Temperature_Cel 0x0022 064 057 045 Old_age Always - 36 (Min/Max 21/42)
191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 0
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 234
193 Load_Cycle_Count 0x0032 068 068 000 Old_age Always - 65767
194 Temperature_Celsius 0x0022 036 043 000 Old_age Always - 36 (0 14 0 0 0)
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 32
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 32
199 UDMA_CRC_Error_Count 0x003e 200 194 000 Old_age Always - 17
240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 10526h+40m+50.433s
241 Total_LBAs_Written 0x0000 100 253 000 Old_age Offline - 56188112412914
242 Total_LBAs_Read 0x0000 100 253 000 Old_age Offline - 121607575610604
SMART Error Log Version: 1
ATA Error Count: 558 (device log contains only the most recent five errors)
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.
Error 558 occurred at disk power-on lifetime: 15645 hours (651 days + 21 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 ff ff ff 0f Error: UNC at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 00 80 ff ff ff 4f 00 04:05:32.808 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 04:05:32.808 READ FPDMA QUEUED
61 00 10 88 b9 62 40 00 04:05:32.807 WRITE FPDMA QUEUED
ea 00 00 00 00 00 a0 00 04:05:32.807 FLUSH CACHE EXT
b0 d0 01 01 4f c2 a0 00 04:05:32.752 SMART READ DATA
Error 557 occurred at disk power-on lifetime: 15645 hours (651 days + 21 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 ff ff ff 0f Error: UNC at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 00 00 ff ff ff 4f 00 04:05:29.832 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 04:05:29.832 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 04:05:29.832 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 04:05:29.832 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 04:05:29.832 READ FPDMA QUEUED
Error 556 occurred at disk power-on lifetime: 15645 hours (651 days + 21 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 ff ff ff 0f Error: WP at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
61 00 08 e0 4d 5d 40 00 04:05:26.774 WRITE FPDMA QUEUED
60 00 00 ff ff ff 4f 00 04:05:26.774 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 04:05:26.773 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 04:05:26.773 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 04:05:26.773 READ FPDMA QUEUED
Error 555 occurred at disk power-on lifetime: 15645 hours (651 days + 21 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 ff ff ff 0f Error: UNC at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 00 80 ff ff ff 4f 00 04:05:23.705 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 04:05:23.704 READ FPDMA QUEUED
61 00 38 38 fc 64 40 00 04:05:23.548 WRITE FPDMA QUEUED
61 00 08 20 fc 64 40 00 04:05:23.548 WRITE FPDMA QUEUED
61 00 20 f8 fb 64 40 00 04:05:23.548 WRITE FPDMA QUEUED
Error 554 occurred at disk power-on lifetime: 15645 hours (651 days + 21 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 ff ff ff 0f Error: UNC at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 00 80 ff ff ff 4f 00 04:05:15.042 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 04:05:15.041 READ FPDMA QUEUED
61 00 c0 ff ff ff 4f 00 04:05:15.040 WRITE FPDMA QUEUED
61 00 00 ff ff ff 4f 00 04:05:15.040 WRITE FPDMA QUEUED
60 00 c0 ff ff ff 4f 00 04:05:15.034 READ FPDMA QUEUED
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Extended offline Completed: read failure 90% 15714 3290504936
# 2 Short offline Completed: read failure 90% 15714 3290504936
# 3 Conveyance offline Completed: read failure 90% 15714 3290504936
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
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