I've reviewed similar threads but haven't quite found the answer that fits my problem.
I have an HP Envy 360 laptop running Windows 10 Pro (64-bit). In the past three or four months, I've developed some problems--the main one being Photoshop being unable to run for any length of time. Tool windows disappear and it ultimately freezes. Photoshop isn't the only problem but it seems to be the app that pushes my memory the hardest and this just seems like a memory problem to me.
I've booted up and immediately run msinfo32. With no other apps running, I get:
Installed Physical Memory 12.0 GB
Total Physical Memory 2.16 GB
10 gigs have just evaporated?
That suggests to me that something is really wrong, but I don't have the technical expertise to know any better! What do you think (and what should I do next?)
I have an HP Envy 360 laptop running Windows 10 Pro (64-bit). In the past three or four months, I've developed some problems--the main one being Photoshop being unable to run for any length of time. Tool windows disappear and it ultimately freezes. Photoshop isn't the only problem but it seems to be the app that pushes my memory the hardest and this just seems like a memory problem to me.
I've booted up and immediately run msinfo32. With no other apps running, I get:
Installed Physical Memory 12.0 GB
Total Physical Memory 2.16 GB
10 gigs have just evaporated?
That suggests to me that something is really wrong, but I don't have the technical expertise to know any better! What do you think (and what should I do next?)