Something is wrong with my AMD R7 200

[Aleksandros_1]

CPU : intel i5 3.3Ghz
GPU : AMD Radeon R7 200 series (i think 240)
MOBO Gigabyte
RAM : 8g
PSU : Power on ps-650
Windows 10 64 bit
Connected via vga to monitor


Most of the games im running are kinda freezing (lagging),i also have tiny horizontal lines especialy while gaming.im running 1920x1080 resolution(my monitor says current res 1600x1200 but recommended settings 1920x1080)
games: batman arkham knight, tomb raider 2013

 

[Sinistercr0c]

What is your monitor (manufacturer/model)

I don't understand how your gaming at 1080p when your monitor is potentially running a lower resolution?

 

[Aleksandros_1]

HP/ZR22w

My guess is that the monitor is receiving the resolution that is set from windows and not from the gpu that i have set (1920x1080) Sorry im kinda noobie at these things whats why im tryin to get some help,i also apologize for my english.
in game my resolutiong is lower than 1280x1020 if im not mistaken

 

[Sinistercr0c]

Do you have the latest AMD Crimson driver suite installed? See here:

http://support.amd.com/en-us/download

 

[Aleksandros_1]

i have the amd crimson 15.11 installed
i've also tried to enable/disable vsync,anti-aliasing,tried with hdmi connected to my tv,i have directx 12,checked at dxdiag if my gpu wasnt recognized but that wasnt the case

 

[Sinistercr0c]

I take it you have set the resolution in Crimson to 1920 x 1080 in Crimson then?

Try the HP Display Assistant software here:

http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=4101128&swLangOid=8&swEnvOid=4192

It might allow you to set the monitor to 1920 x 1080 but really Crimson should detect that is can support this resolution as its native res.

 

[Aleksandros_1]

At Crimson : Display>More Settings (goes to CCC) and i changed it from there

HP DIsplay Assistant is enable to detect my monitor i have already tried it

 

[Sinistercr0c]

So where exactly is it saying your resolution is 1600 x 1200...via your on screen display (OSD)?

 

[Aleksandros_1]

yup and also at windows display settings but i think thats irrelevant

OSD : current res 1600x1200 recommented res 1920x1080

 

[Sinistercr0c]

So is there the option to set the screen resolution via the OSD?

 

[Aleksandros_1]

no option thats why im stuck like an idiot

 

[Sinistercr0c]

The only thing I can think of then is to try and connect your monitor using a DVI cable (or use a vga to dvi adaptor) and see if that makes any difference.

 

[Aleksandros_1]

i've tried with hdmi that i thought it was better than the dvi cable and still the same results (connected to other monitor,that indicates that the monitor is not the problem)i will try with dvi also,if it doesnt work whats next?should i get my pc to an expert ?

thanks for all your help and quick response buddy i appreciate it

 

[Sinistercr0c]

You could try this (from the manual)

Using the Auto-Adjustment Function
You can optimize the screen performance for the VGA (analog) input by using the OK/auto button on
the monitor and the auto-adjustment pattern software utility on the CD provided.
Do not use this procedure if the monitor is using a DVI or DisplayPort input. If the monitor is using a
VGA (analog) input, this procedure can correct the following image quality conditions:
● Fuzzy or unclear focus
● Ghosting, streaking or shadowing effects
● Faint vertical bars
● Thin, horizontal scrolling lines
● An off-center picture
To use the auto-adjustment feature:
1. Allow the monitor to warm up for 20 minutes before adjusting.
2. Press the OK/auto button on the monitor front panel.
● You can also press the Menu button, then select Image Control > Auto-Adjustment from
the OSD Main Menu. Refer to Adjusting the Monitor Settings on page 20 in this chapter.
● If the result is not satisfactory, continue with the procedure.
3. Insert the CD in the disc drive. The CD menu is displayed.
4. Select Open Auto-Adjustment Software. The setup test pattern is displayed.
5. Press the OK/auto button on the monitor front panel to produce a stable, centered image.
6. Press the ESC key or any other key on the keyboard to exit the test pattern.

 

[Aleksandros_1]

well the thing is..i dont have that CD unfortunately
auto-adjustment lasts for 2 seconds and says recommented res 1920x1080 thats all nothing's changed

 

[Sinistercr0c]

You can download the software including the test pattern:

Downloading from the Internet
To download the latest version of .INF and .ICM files from the HP monitors support Web site:
1. Refer to http://www.hp.com/support and select the country region.
2. Follow the links for the monitor to the support page and download page.
3. Ensure the system meets the requirements.
4. Download the software by following the instructions.

 

[Sinistercr0c]

You could also try a factory default reset but remember you will need to go into the OSD and set VGA as you input given the default is Displayport.

 

[Aleksandros_1]

factory reset done but nothing changed and i didnt had to change back to vga input source

 

[Sinistercr0c]

So if you go into 'mode display' via the OSD this is where it tells you your running 1600 x 1200 correct?

 

[Aleksandros_1]

correct

 

[Sinistercr0c]

So what info do you get from the OSD when you hit the 'i+' icon?

 

[Aleksandros_1]

source control then im choosing vga

 

[Sinistercr0c]

OK. I can only suggest we take this right back to basics if your prepared to go that way.

1. Uninstall ALL GPU drivers and software - use the AMD uninstaller here: http://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx
2. Shutdown your PC and power off.
3. Disconnect your monitor from your GPU and perform a factory reset from OSD
4. Re-connect monitor to GPU and reboot PC.
5. Once boot up completes, confirm via OSD what resolution the monitor thinks its connected at. (fingers crossed its 1920 x 1080p)
6. Confirm in Device manager that the Display adaptor is using MS default driver.
7. Install AMD Crimson and reboot.

Post back here and pray you're at 1080p.

 

[Aleksandros_1]

i couldnt perform a factory reset while PC was off
when i rebooted the current resolution was 1024x768
(btw after the clean amd unistall,HP and Intel Graphics drivers were still installed)
in device manager/display adaptor Intel HD Graphics 4600 and Ms default driver

 

[Sinistercr0c]

There are a couple of additional things you could try once you re-install the AMD crimson driver.

Go into control panel then click the display icon. Once in the display window click adjust resolution on the left side. On the next screen click on the resolution drop down and set 1920 x 1080p.

Let us know if this sets the correct resolution.